Digital Account Manager

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Key Responsibilities:

• Client Relationship Management: Serve as the main point of contact for assigned clients, fostering strong, long-lasting relationships. Understand their business objectives and digital marketing needs.
• Strategy Development: Work with clients to develop customized digital marketing strategies that align with their business goals, including SEO, PPC, social media, content marketing, and email campaigns.
• Campaign Management: Oversee the execution and optimization of digital marketing campaigns across various platforms, ensuring they are delivered on time, within budget, and to the highest standard.
• Performance Tracking: Monitor and analyze campaign performance using analytics tools, providing regular reports to clients. Identify opportunities for improvement and adjust strategies accordingly.
• Collaboration: Coordinate with internal teams (creative, content, social, etc.) to ensure seamless delivery of services and optimal campaign execution.
• Client Communication: Conduct regular client meetings to review campaign performance, discuss progress, and address any concerns. Proactively manage client expectations.
• Budget Management: Ensure that all digital marketing campaigns are executed within the clients budget and provide recommendations for budget allocation to maximize ROI.
• Problem-Solving: Quickly address any issues or challenges that arise during the campaign to maintain client satisfaction and campaign success.
• Market Trends & Insights: Stay up-to-date with the latest trends in digital marketing and provide insights to clients on how to capitalize on emerging opportunities.

Qualifications:

• Proven experience as a Digital Account Manager or similar role in a digital marketing agency or related field.
• In-depth knowledge of digital marketing channels (SEO, PPC, social media, email marketing, display advertising, etc.).
• Excellent client-facing and internal communication skills.
• Strong analytical skills and proficiency in using analytics tools (Google Analytics, SEMrush, etc.).
• Ability to manage multiple client accounts and projects simultaneously.
• Strong problem-solving skills and attention to detail.
• Familiarity with budgeting and reporting on digital marketing campaigns.
• Bachelors degree in Marketing, Communications, or a related field (preferred).

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!