Senior Investigator

Index Analytics LLC is a rapidly growing Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff’s experience through career development and educational opportunities.

We are seeking a Senior Investigator to examine and assess healthcare providers’ compliance related to healthcare legislation. This position conducts research and analysis, pulls information, cites regulations using regulatory language, reviews provider documents, and generates complete written outcome reports of enforcement investigations a provider’s compliance with the law. This opportunity is especially attractive to someone who likes to research legal and regulatory requirements and has an analytical mind. 

This position requires an in-person interview at our HQ.

Responsibilities

• Conducts and oversees comprehensive investigations into potential violations to determine provider compliance with contractual obligations and regulatory requirements.
• Drafts and reviews detailed, substantive investigative reports, complaint summaries, and findings documents for internal and client use.
• Performs in-depth analysis of provider operations and documentation to identify trends, compliance gaps, and process inefficiencies.
• Leads the development, review, and maintenance of project artifacts—including User Guides, Standard Operating Procedures (SOPs), workflows, and templates—based on evolving project and client requirements.
• Mentors and supports junior investigators, providing guidance on best practices in investigative techniques, documentation, and client communication.
• Identifies and implements process improvements to enhance team efficiency, accuracy, and overall project performance.
• Facilitates and leads virtual meetings with providers and stakeholders to present findings, clarify documentation requests, and support compliance initiatives.
• Collaborates with cross-functional teams, project leadership, and external agencies to ensure consistent application of compliance standards and regulatory interpretations.
• Maintains clear, organized, and detailed records of investigative actions, findings, and follow-up efforts to ensure transparency and audit readiness.