Participated in 20+ ServiceNow implementations across various disciplines
4+ years of architecting solutions in the ServiceNow platform
Requirements:
Lead Requirements workshops and design discussions for SPM projects
Manage all important project processes such as platform architecture documentation and integration documentation
Translate requirements/stories and mock-ups into fully functional features
Fulfill Project's technical development and configuration at the highest standard
Job description
Our Client, an IT Services and Consultant company, is looking for a ServiceNow Senior Manager for their Washington, DC/Remote location.
Responsibilities:
Lead Requirements workshops and design discussions for SPM projects, consulting on both ServiceNow and SPM best practices.
Manage all important project processes such as: platform architecture documentation, integration documentation, work-effort estimation and hands-on advanced development.
Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team.
Fulfill Project´s technical development and configuration at the highest standard of technical quality contributing with assignments, follow up and guidance to Junior / Mid developers.
Fulfill technical design guidance within our projects following ServiceNow best practices.
Understand how the technologies available can be used to solve the business problem.
Understand what frameworks, platform application, or technical stack can be used to create a solution.
Understand how the ServiceNow application will look, what modules will be in scope, and how they will interact with each other
Understand how the ServiceNow digital solution will scale in the future and how it will be supported.
Develops complex technical solutions
Provides peer review for completed work
Ability to define the Risk vs. Value Proposition for third party integrations with ServiceNow
Ability to clearly define for stakeholders how Governance works with respect to the platform and how it works with respect to the project.
Ability to clearly support Organizational Change Management
Contribute to the continuous improvement of Delivery Services processes as well as the maturing of the
different portfolios, capabilities, expertise, and best practices in consideration of Customer needs and requirements.
Fill technical or process roles in our projects, if needed.
Lead, educate, mentor and develop resources who are assigned to his/her projects.
Assist in the scoping of new opportunities, design tools and techniques to deliver efficiently.
Act as the final escalation point for technical decision-making within a project.
Requirements:
7+ years working on the ServiceNow platform.
5+ years of experience in the SPM domain
Participated in 20+ ServiceNow implementations across various disciplines.
4+ years of architecting solutions in the ServiceNow platform
Certification
ServiceNow Certified System Administrator (CSA)
Certified Application Developer
SPM CIS Certifications
Certified Technical Architect (Preferred)
Proven experience in 2 additional product lines outside of SPM
Has a high-level of understanding in scripting and app development, including familiarity with web services, API’s and mobile application design.
