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AI empowered Full Cycle Account Executive (m/f/x) - Q3 2026

Role overview

Qualifications

  • Fluent in German and English
  • Experience in sales and customer relationship building
  • Ability to use AI-native tools and modern GTM strategies
  • Strong communication and listening skills

Responsibilities

  • Full Cycle Sales Ownership from awareness through prospecting to closing
  • Identifying decision-makers among potential partner-merchants and D2C brands
  • Improving outreach strategies using AI-driven CRM and tools
  • Building long-term partnerships with growing e-commerce and D2C brands

Key facts

Other skills

  • Relationship Building
  • Communication
  • Teamwork
  • Problem Solving
  • Adaptability

About the company

Karla logo

Karla

Computer Software / SaaS

Karla is on a mission to reshape the frustrating post-purchase experience by making e-commerce delivery simple and enjoyable for consumers, online shops and carriers. Tedious post-purchase experiences, such as insufficient transparency, inaccurate delivery times and complex product returns, negatively impact customers' online shopping journey. The Karla team envisions a future without a frustrating post-purchase experience in online-shopping. Our solution enables merchants, carriers and consumers to communicate throughout the entire post-purchase process - all in one simple application.No stress. No mess. All your deliveries where you want them. Consumers get an intuitive overview of all deliveries, can easily manage them and adjust individual delivery details.The experience will go beyond the delivery and unboxing moment all the way through returns, refunds, claims, questions and potential repurchases in future to elevate today’s online shopping experiences. Our product will be launched later this year. However, you are welcome to sign up at gokarla.io to be one of the first to experience HAPPY DELIVERIES.

Company details

Company typeSmall startup
IndustryComputer Software / SaaS
Company size2 - 10

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Job description

About Us

Turn Every Delivery Into Revenue⎟Teveo, Snocks, Dr. Emi, Ahead, Burnhard & many more D2C brands

About the Role

AI empowered Account Executive

In deiner Rolle als AI empowered Account Executive hast du die Möglichkeit, eines der ersten Mitglieder unseres B2B Go-To-Market Teams zu sein und Karla gemeinsam mit uns auf das nächste Level zu bringen.

Du übernimmst Full-Cycle Ownership: von Awareness und Prospecting über erste Gespräche, Demos und Follow-ups bis hin zum Closing. Du wirst in kurzer Zeit ExpertIn für unser Karla Produkt sowie für die Bedürfnisse und Schmerzpunkte unserer E-Commerce Partner.

Du arbeitest eng mit unseren Gründern Frederik & Philippe zusammen, gestaltest unsere Company Culture mit und baust gemeinsam mit uns eine skalierbare Plattform, die D2C Brands dabei hilft, die Post-Purchase Journey in einen starken Kanal für Customer Experience, Retention und Wachstum zu verwandeln.

Berlin/London – hybrid
Start: Sommer 2026

Beschreibung: 

  • Full Cycle Sales Ownership – von Awareness über Prospecting bis Closing. Du legst einfach los und bist intrinsisch motiviert.
  • Identifizierung von Entscheidungsträgern bei potenziellen Partner-Merchants und D2C Brands.
  • Verbesserung unserer Outreach-Strategie und Nutzung von AI-native CRM & anderen modernen GTM Tools.
  • Planung und Durchführung von Produktdemos sowie eigenständige Vor- und Nachbereitung von Sales-Prozessen.
  • Pipeline-Aufbau und Revenue Ownership – du unterstützt nicht nur, sondern treibst aktiv Deals und Umsatz.
  • Aufbau langfristiger Partnerschaften mit schnell wachsenden E-Commerce und D2C Brands.
  • AI-first Arbeiten – du nutzt state-of-the-art Tools aktiv für Research, Follow-ups, CRM, Sales Enablement und alles, was manuelle oder repetitive Arbeit effizienter macht.
  • Online & Offline Relationship Building – Events, Community, Konferenzen: du gehst hin, sprichst Menschen an, connectest und machst daraus Chancen.
  • Startup-Vibe – Ambiguity schreckt dich nicht ab. Du packst an, übernimmst Verantwortung und findest pragmatische Lösungen.
  • Customer Obsession – du hörst Menschen wirklich zu, willst ihnen helfen, baust ehrliche Beziehungen auf und gewinnst Vertrauen.
  • Hungry, aber grounded – du willst Deals closen und Impact haben, bleibst dabei aber nahbar, pragmatisch und authentisch.
  • Fließend Deutsch und Englisch.

Get in touch: gokarla.io
Founders:
Frederik: https://www.linkedin.com/in/frederik-schr%C3%B6der-01559330/
Philippe: https://www.linkedin.com/in/padrock/

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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