Business Information Analyst | CRM & Power Platform

Job Description

• Translate business requirements into technical solutions, primarily using MS Dynamics and Power Platform
  
• Work in an Agile team to deliver on customer promises
  
• Bridge the gap between customer needs and technical solutions within the company's architectural framework
  
• Collaborate with various stakeholders and liaise with suppliers
  
• Guide changes through analysis, configuration, and testing phases
  
• Contribute to the development of CRM Dynamics along six key pillars of customer service strategy
  

Requirements

• HBO/WO level education with relevant professional training
  
• Minimum 3 years of experience in a similar role, preferably at the intersection of Business and IT
  
• Experience with configuring and/or testing in an Agile development environment
  
• Ability to create technical architecture within the company's architectural vision
  
• Knowledge of commercial processes and customer relationship management
  
• Experience with Agile working methods
  
• Knowledge of Microsoft Dynamics 365 Customer Service and Sales, and Power Platform is highly desired
  

Benefits

• Competitive salary up to €70,121 per year (including holiday pay and 13th month, excluding variable compensation)
  
• Variable Collective Performance Bonus of up to 9% of annual salary
  
• Flexible benefits system allowing exchange of time and money
  
• Excellent study cost arrangement
  
• Good pension provision
  
• Travel expense reimbursement and work-from-home allowance
  
• Discount on insurance products
  

Additional Information