Senior Salesforce OMS Developer
Role Summary
The Senior Salesforce OMS Developer is responsible for designing, developing, and delivering scalable Salesforce Order Management (OMS) solutions that support complex omnichannel retail operations. The role works closely with Functional Architects, Product Owners, and cross‑tribe teams to deliver high‑quality, production‑ready OMS capabilities using Salesforce best practices.
Key Responsibilities
Salesforce OMS Development
Design and develop Salesforce Order Management (OMS) features including order lifecycle, fulfillment orchestration, inventory visibility, returns, and cancellations
Build and customize Apex classes, triggers, Lightning Web Components (LWC), Flows, and OmniStudio components where applicable
Implement event‑driven and API‑based integrations with upstream and downstream systems (Commerce, ERP, WMS, Inventory services)
Solution & Technical Design
Collaborate with Functional and Solution Architects to translate functional designs into technical implementations
Contribute to low‑level design (LLD) and ensure alignment with enterprise integration and security standards
Ensure OOTB‑first approach and minimize customizations where possible
Agile Delivery
Participate actively in PI planning, sprint planning, backlog refinement, and sprint reviews
Own technical delivery of stories end‑to‑end, including development, unit testing, and deployment
Support Scrum of Scrums / cross‑squad dependencies as required
Quality & Performance
Write unit tests to meet Salesforce code coverage and quality standards
Ensure performance, scalability, and reliability of OMS solutions
Support SIT, UAT, and production releases, including defect triage and fixes
DevOps & Environment Management
Work with Salesforce DevOps tools (SFDX, Salesforce CLI, Git, CI/CD pipelines)
Support multi‑environment deployments (DEV → SIT → UAT → PROD)
Follow release and change management processes
Required Skills & Experience
Salesforce & OMS Expertise
5+ years of Salesforce development experience
2+ years of hands‑on Salesforce OMS experience in retail / ecommerce programs
Strong knowledge of:
Salesforce OMS order lifecycle
Fulfillment orchestration
Inventory availability and reservation
Returns and cancellations
Technical Skills
Apex, SOQL, SOSL
Lightning Web Components (LWC)
Salesforce Flows and Process Automation
REST / SOAP APIs and event‑based integrations
Git‑based source control and CI/CD pipelines
Agile & Delivery
Strong experience working in Agile / Scrum teams
Ability to work across squads in a Tribe / ART setup
Experience supporting production releases and live retail environments
Preferred Qualifications
Salesforce certifications:
Salesforce Platform Developer I / II
Salesforce Administrator or App Builder
Experience with Salesforce Commerce Cloud or headless commerce integrations
Experience in large‑scale retail or omnichannel OMS implementations
Exposure to DevOps automation and release orchestration
Soft Skills
Strong problem‑solving and debugging skills
Clear communication with architects, QA, and business stakeholders
Ability to work independently and mentor junior developers
Comfortable working in fast‑paced, release‑driven environments

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