We are seeking an experienced Scrum Master to provide day-to-day leadership and direction for a Scrum team within the Frameworks & Services Organization. This shared services team develops and implements Java-based microservices that support consumers across the CVS Health and Healthcare enterprise. The Scrum Master will oversee multiple complex initiatives spanning various business programs and technologies, with project durations ranging from several months to multiple years.
The ideal candidate is a proactive, highly organized leader who thrives in a fast-paced environment and excels at facilitating collaboration among technical teams, stakeholders, and leadership. This role requires a strong understanding of Agile methodologies, software delivery practices, and project execution to ensure successful outcomes that are delivered on time, within budget, and with high quality.
Participate in all phases of the software delivery lifecycle
Partner with technical teams to ensure high-quality software delivery and operational readiness.
Bachelor's degree or equivalent experience (High School Diploma/GED plus 4 years of relevant experience).
4–7 years of experience in Project Management, Scrum Master, or related Agile delivery roles.
Strong understanding of Agile methodologies and Agile-at-Scale frameworks (SAFe preferred).
Experience leading software development teams delivering enterprise-grade applications.
Demonstrated success managing multiple concurrent projects and priorities.
Strong technical aptitude and ability to collaborate effectively with engineering teams.
Excellent problem-solving and decision-making skills.
Proven ability to influence stakeholders and drive alignment without direct authority.
Strong verbal and written communication skills.
Ability to work independently while managing competing priorities and deadlines.
Experience with resource planning, team coordination, and project tracking.
Proficiency with Microsoft Office 365 Suite and Rational Team Concert (RTC) or similar Agile management tools.
3+ years of dedicated Project Management experience.
Familiarity with Agile, Scrum, SAFe, Waterfall, Lean, and hybrid project delivery methodologies.
Experience with resource forecasting, budgeting, and capacity planning.
Ability to communicate complex technical concepts to both technical and non-technical audiences.
Strong organizational, multitasking, and follow-up skills.
Experience working with modern Java technologies, microservices architectures, and associated development tools.
Knowledge of Healthcare systems and end-to-end member experience across healthcare applications.
Prior healthcare industry experience.
Team operates primarily within the Eastern Time Zone (ET).
Ability to collaborate effectively with distributed teams and enterprise stakeholders across multiple locations.
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