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GTM Systems Analyst

Role overview

Qualifications

  • 2+ years of experience in a systems analyst, sales operations, or GTM technology role, preferably in B2B SaaS or a high-growth tech environment.
  • Hands-on Salesforce experience including Flows, validation rules, reports, dashboards, permissions, and data imports.
  • Experience troubleshooting integrations and sync issues across connected GTM tools.
  • Strong data quality instincts — enforcing data rules and managing hygiene projects.

Responsibilities

  • Triage and resolve day-to-day systems issues across Salesforce and the broader GTM stack.
  • Identify recurring ticket patterns, determine root cause, and implement durable fixes.
  • Independently manage small-to-medium GTM systems projects — gathering requirements, designing the solution, building, testing, documenting, and driving adoption.
  • Implement SOPs and system controls to maintain Salesforce as a trusted source of truth.

Key facts

Other skills

  • Communication
  • Teamwork
  • Problem Solving

About the company

Overjet logo

Overjet

Digital Health & Health Tech

Overjet is pioneering the next era of dentistry. Modern DSOs and insurance companies are realizing the clinical and operational value of innovative technologies and moving towards smart operations that leverage artificial intelligence. Guided by a patient-centric AI, Overjet’s FDA-cleared platform offers more data points in x-rays than previously possible. It integrates with major practice management and imaging systems to guide clinicians to arrive at precise & accurate diagnostic decisions, better care and patient outcomes that drive dentistry forward. With data-driven diagnoses being the key to success, Overjet enables clinicians to achieve higher clinical accuracy, precision, and consistency. When dentists see objective confirmation of a diagnosis they made, they feel more confident, and patients know they can trust their doctors. Building on formative experiences with MIT and Harvard School of Dental Medicine, Overjet was founded on the vision to enhance clinical decision-making to improve oral health. Every day, some of the largest DSOs, dental groups, and insurance companies rely on accurate information provided by Overjet to deliver care and services.

Company details

Company typeScaleup
IndustryDigital Health & Health Tech
Company size51 - 200

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Job description

Lead the Future of Dentistry. 

Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.

Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.

Simply put, there’s no better place to accelerate your career. Come join us!

The Role

Our GTM engine runs on clean data, tight systems, and fast answers — and this role exists to own all three. As a key member of the Revenue Operations team, you will be responsible for the day-to-day health of our GTM tech stack while independently driving systems projects from intake through launch. You'll love this job if you're someone who spots a recurring Salesforce issue and doesn't just fix it — you eliminate it, then documents why it happened. This is an incredible opportunity to help lead the future of dental care by building the operational foundation that lets our Sales, CS, and Marketing teams move faster and close better.

This is a fully remote role based outside of the US in Pakistan, Egypt, or the Philippines. Candidates must be able to work 9 am- 5 pm EST, M-F.

Responsibilities

  •  GTM Support & Deal Desk: Triage and resolve day-to-day systems issues across Salesforce and the broader GTM stack — including deal process questions, user access, opportunity routing, approvals, and ad hoc troubleshooting.

  • Root Cause Analysis & Continuous Improvement: Identify recurring ticket patterns, determine root cause, and implement durable fixes. Actively explore automation and AI tools to eliminate manual effort and improve GTM team efficiency.

  • End-to-End Project Ownership: Independently manage small-to-medium GTM systems projects — gathering requirements, designing the solution, building, testing, documenting, and driving adoption.

  • Salesforce Administration: Build and maintain Flows, validation rules, reports, dashboards, formula fields, page layouts, permissions, and data imports. Own user provisioning and access management across GTM systems.

  • Data Quality & Governance: Implement SOPs and system controls to maintain Salesforce as a trusted source of truth. Own data hygiene execution, data dictionaries, and cleanup projects.

  • Documentation & Enablement: Create and maintain SOPs, process maps, release notes, and new hire onboarding content for GTM systems.

  • Cross-Functional Partnership: Partner with Sales, Customer Success, Marketing, and Finance to gather requirements, improve workflows, and ensure changes land consistently across teams.

Qualifications

  • 2+ years of experience in a systems analyst, sales operations, or GTM technology role, preferably in B2B SaaS or a high-growth tech environment.

  • Hands-on Salesforce experience including Flows, validation rules, reports, dashboards, permissions, and data imports — not just familiarity.

  • Experience troubleshooting integrations and sync issues across connected GTM tools (CPQ, Gong, Chili Piper, sales engagement platforms, etc.).

  • Strong data quality instincts — enforcing data rules, managing hygiene projects, and keeping Salesforce a trusted source of truth.

  • Exposure to workflow automation tools (Workato, Zapier, n8n) or genuine interest in applying AI to GTM operations is a strong plus.

Overjet's Values

  • Excellence: Aim Higher

  • Velocity: Quickly Deliver Results

  • Ownership: Go the Extra Mile

  • Win-win: Care Deeply

Company Recognition

EEOC

Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply! 

If you are a Colorado resident: Please contact us by emailing recruiting@overjet.ai to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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