Role overview

Responsibilities

Lead Discovery and Requirements Refinement workshops with customers, ensuring that the requirements are well defined and exploring solution options that re-use existing platform capabilities rather than one-off custom solutions.
Carry out high-quality impact assessments and assessing the dependencies and impact on downstream systems and operations processes.
Communicate and articulate the customer requirements and your impact assessment to the Product, Engineering, Quality Assurance, and Operations ensuring alignment, and successful delivery outcomes.
Analyze technical specifications of files, API’s and other message systems (e.g. ISO8583) to identify impacts.
Query and analyze merchant, transaction and product-rules data to identify impacts.
Provide L1/L2 support to customers during SIT and UAT and participate in 24x7 on-call support on a roster basis.
Assist the Project Management team with planning the releases of changes and projects to meet client SLA’s and launch dates.
Lead and participate in client workshops and provide support services in both remote and on-site environments.
Maintain tickets with accurate and up-to-date status information.
Performs any other duties that may be assigned from time to time.

Key facts

Remote from: Belarus
Full time
Senior (5-10 years)
Business Analyst
English

Hard skills

Impact Assessment Specification Conformance Project Collaboration

Other skills

Problem Solving

About the company

TechBiz Global

IT Services & IT Consulting

TechBiz Global is a leading recruitment and software development company. We provide recruitment, IT outstaffing, outsourcing, software development, and customized consulting services focused on making our clients and partners achieve their recruitment goals successfully. Our service packages are flexible to all sizes of companies and industries. At TechBiz Global, we celebrate diversity and promote an inclusive environment. We work with a diverse set of technologies and frameworks. Our international clients and partners extend across more than 20 countries.

Company details

Company typeStartup

IndustryIT Services & IT Consulting

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Business Systems Analyst to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Responsibilities:

● Lead Discovery and Requirements Refinement workshops with customers, ensuring that the requirements are well defined and exploring solution options that re-use existing platform capabilities rather than one-off custom solutions.

● Carry out high-quality impact assessments and assessing the dependencies and impact on downstream systems and operations processes.

● Communicate and articulate the customer requirements and your impact assessment to the Product, Engineering, Quality Assurance, and Operations ensuring alignment, and successful delivery outcomes.

● Analyze technical specifications of files, API’s and other message systems (e.g. ISO8583) to identify impacts.

● Query and analyze merchant, transaction and product-rules data to identify impacts.

● Provide L1/L2 support to customers during SIT and UAT and participate in 24x7 on-call support on a roster basis.

● Assist the Project Management team with planning the releases of changes and projects to meet client SLA’s and launch dates.

● Lead and participate in client workshops and provide support services in both remote and on- site environments.

● Maintain tickets with accurate and up-to-date status information.

● Performs any other duties that may be assigned from time to time.