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Technical Support Engineer at Servers.com

Key Facts

Remote From: 
Full time
English

Other Skills

  • โ€ข
    Troubleshooting (Problem Solving)
  • โ€ข
    Microsoft Windows
  • โ€ข
    Detail Oriented
  • โ€ข
    Information Processing

Roles & Responsibilities

  • Sufficient English for e-mail correspondence
  • Attention to details and information analysis
  • Knowledge of computer components
  • Understanding of Internet and computer network principles

Requirements:

  • System administration of servers
  • Diagnose hardware, software and network server issues
  • Work with hardware monitoring
  • Work with cloud technologies

Job description

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We are looking for a technical support engineer in Belgrade.

We will welcome you to our team if you want to learn

  • System administration of servers from anywhere in the world.
  • Diagnose hardware, software and network server issues.
  • Work with hardware monitoring.
  • Work with cloud technologies.

We offer

  • Work in a team of professionals at international level.
  • Comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow.
  • Mentor assistance, learning modern IT technologies.
  • Individual vocational training plan for 12+ months.
  • Opportunity to practice and improve your English.

Requirements

  • Your English is sufficient for e-mail correspondence.
  • You are attentive to details, able to search and analyze information.
  • You know what components a modern computer consists of.
  • You understand the basic principles of the Internet and computer networks.

Will be an advantage

  • Experience with Linux operating systems (Ubuntu, CentOS, Debian).
  • Basic knowledge of working in the Linux terminal.
  • Experience in installing Windows/Linux OS from the ground up.

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