Logistics Coordinator at OurAssistants

Location: Work from Home
Type of Employment: Full-time
Work Shift: US Business Hours

About Us

At OurAssistants, we connect logistics, property management, and service-based businesses with highly skilled virtual professionals. We specialize in supporting growing companies with remote team members who help streamline operations, manage supply chains, and optimize efficiency. Learn more at ourassistants.com.

Job Summary

We are looking for a detail-oriented and proactive Logistics Coordinator VA to support logistics and supply chain operations. This role is essential for managing order fulfillment, tracking shipments, maintaining inventory accuracy, and communicating with vendors and partners. If you're organized, analytical, and experienced in U.S.-based logistics, wed love to have you on our team.

Key Responsibilities

Order and Shipment Coordination

• Monitor and coordinate inbound and outbound shipments to ensure timely delivery
• Track shipments, update order statuses, and resolve delivery delays or issues
• Communicate with suppliers, vendors, and customers about shipment statuses

Inventory Management

• Monitor inventory levels and initiate restocking when necessary
• Coordinate with team members to ensure accurate system records
• Generate reports on inventory levels and discrepancies

Documentation and Compliance

• Prepare and manage shipping documents such as invoices, bills of lading, and customs forms
• Ensure compliance with domestic and international shipping regulations
• Maintain accurate records of all logistics-related documents

Vendor and Customer Communication

• Serve as the main point of contact for vendors, logistics partners, and internal departments
• Address shipping, inventory, or delivery-related queries promptly

Data Management and Reporting

• Maintain up-to-date records in logistics systems or ERP platforms
• Generate routine reports on inventory, shipment performance, and logistics costs
• Analyze data to support decision-making and process improvements

Process Improvement

• Identify areas for cost savings and workflow optimization
• Assist in the implementation of new tools and strategies to improve logistics operations

Qualifications and Skills

Required:

• Minimum 2 years of experience in U.S. logistics, supply chain, or a related field
• Proficient in Microsoft Office (especially Excel)
• Strong verbal and written English communication skills
• Excellent time management, organizational, and problem-solving abilities
• Ability to work independently and handle multiple logistics tasks remotely

Preferred:

• Familiarity with ERP or logistics software (e.g., SAP, Oracle, NetSuite)
• Experience working remotely in logistics or supply chain coordination
• Knowledge of international shipping procedures and documentation
• Proficiency in inventory management software

Additional Requirements

• Must be currently residing in the Philippines or Latin America
• Must have a stable internet connection and remote-ready workstation

Compensation and Benefits

• Competitive salary
• Permanent work-from-home setup
• Ongoing training and professional development
• Collaborative and supportive team culture