Head of Operations at eAI

Reports to: CEO

Role Overview

We are hiring a Head of Operations with experience inside large US banks to lead enterprise execution, partnerships, go-to-market alignment and day-to-day operations of the compay.

This is a senior, hands-on role combining banking domain expertise, go-to-market execution, and operational leadership.

You will ensure we operate at the standard expected by Tier 1 banks while also driving internal execution across the company.

What You’ll Own

Banking Expertise & Enterprise Alignment

• Bring firsthand experience working within large US banks
• Guide how our product is positioned, sold, and deployed into bank environments
• Translate bank requirements (risk, compliance, procurement) into product, operations, and delivery workflows
• Ensure alignment with how large banks evaluate and adopt new technology

Enterprise Sales Support & Strategic Partnerships

• Support enterprise deal cycles (procurement, security, onboarding)
• Build and maintain relationships with stakeholders across banking organizations
• Help develop deep strategic partnerships across banking and the financial services ecosystem

Company Operations (Day-to-Day Ownership)

• Oversee day-to-day operations across the company
• Drive execution across product, sales, and delivery functions
• Establish operating rhythms, processes, and accountability structures
• Ensure teams are aligned, deadlines are met, and priorities are executed
• Act as a force multiplier for the CEO across internal operations

Go-To-Market Execution

• Partner on strategy for selling into banks
• Support pricing, packaging, and enterprise positioning
• Improve conversion through better alignment with bank processes
• Help refine messaging and positioning for enterprise customers

Operational Excellence & Delivery

• Establish processes for onboarding and supporting enterprise customers
• Ensure readiness for compliance, risk, and operational expectations
• Drive cross-functional execution across product, sales, and operations
• Build scalable workflows for cstomer success and delivery

What We’re Looking For

• Experience working within a large US bank (operations, transformation, partnerships, or similar)
• Strong understanding of how banks evaluate and adopt new technology
• Experience supporting enterprise sales or partnerships, or large scale
• Strong communication and stakeholder management skills
• Existing network within banking is a plus

Preferred

• MBA or equivalent experience from a top-tier institution
• Existing network within US banking ecosystem

Why This Role

This is a high-impact role at the intersection of AI and financial services, with direct ownership of enterprise execution and company operations.

You will play a key role in helping the company scale while meeting the expectations of Tier 1 banking customers.