Agilent Technologies
Biotechnology
See how your profile stacks up against this role.
We compared the job requirements to your profile to show where you're strong and where you fall short.
The Informatics Delivery Engineer provides scientific and technical expertise to support sales and ensure successful solution delivery for customers. This role spans the full customer lifecycle, from pre-sales consultation and demonstrations to post-sales implementation, troubleshooting, and ongoing support.
Key Responsibilities:
Presales:
Engaging with sales for requirement analysis, scoping delivery, and early customer discussions to recommend tailored solutions.
Deliver technical presentations, demonstrations.
Post-sales:
Analyze customer's needs, and translate this into SLIMS workflows
Configure the SLIMS platform to match the lab's requirements
Build plugins for connecting instruments or displaying custom forms or portals
Act as the customer voice to influence future product design to meet customer needs
Lead or support project delivery, ensuring solutions are implemented effectively.
Train the customer.
Script a lab's in-silico tools into our integration framework
Deliver Openalab (CDS) solution along with SLIMS (LIMS) application
Project management for OpenLab solutions and SLIMS solution delivery.
Post-delivery:
Provide remote and on-site troubleshooting to maintain customer satisfaction.
Technical support for customers' critical escalations.
Collaborate with R&D, product marketing, and support teams to relay customer feedback and improve offerings.
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer
Viga Entertainment Technology
Veregy
ET Group
IQVIA
ERGOMED
Agilent Technologies
Agilent Technologies
Agilent Technologies
