National Channel Operations Manager

This position is a highly analytical and detail-oriented Pricing, Contracts & Operations Manager that supports and optimizes commercial operations for the Fuji dealer channel. Responsible for managing dealer pricing programs, contract administration, operational workflows, and channel support processes that drive dealer satisfaction, revenue growth, and operational efficiency.

The ideal candidate has experience working with dealer, distributor, or channel partner networks and understands the complexities of dealer pricing structures, channel agreements, rebate programs, and operational coordination. This position requires strong collaboration across sales, finance, legal, operations, and dealer development teams to ensure consistent execution and scalable growth across the Fuji dealer network.

The preferred location for this position is located near a major airport.

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to innovate. 

With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax™. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they develop office and commercial print solutions and enable digital transformation. And if you’re interested in tape, check out our Industrial Products Division—they develop data storage solutions.

The Business Innovation Division of FUJIFILM North America Corporation is the largest graphic distributor in the US. We deliver world-class state-of-the-art solutions for Digital Printing, Production Toner Solutions, Office A3/A4 MFP Products, Packaging, and a full range of traditional Offset printing products. In addition, we are the industry leader in Color Standardization and G7 implementation. 

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Key Responsibilities

Dealer Pricing Strategy & Management

• Develop, implement, and maintain dealer pricing programs, discount structures, rebate initiatives, and promotional pricing strategies for the Fuji dealer channel
• Partner with sales leadership and dealer development teams to support competitive pricing and profitability goals
• Review and approve special pricing requests, dealer incentives, bid support, and channel pricing exceptions
• Analyze dealer performance, margin trends, competitive positioning, and pricing effectiveness
• Ensure pricing governance and consistency across dealer agreements and regional programs
• Maintain pricing tools, databases, and reporting systems to ensure accurate dealer pricing and program administration

Dealer Contract Management

• Manage the full lifecycle of dealer agreements, pricing contracts, rebates, and operational documentation
• Coordinate with legal, finance, and sales teams to support contract drafting, review, approvals, renewals, and amendments
• Maintain centralized records of dealer contracts, compliance documentation, and pricing agreements
• Monitor contract obligations, pricing commitments, rebate terms, and renewal schedules
• Support dealer onboarding and operational setup processes related to contracts and pricing programs
• Identify contractual or operational risks and recommend mitigation strategies

Dealer Operations & Process Improvement

• Lead operational initiatives that improve dealer support processes, workflow efficiency, reporting accuracy, and cross-functional coordination
• Develop and maintain standard operating procedures (SOPs) for dealer pricing, contract administration, and operational workflows
• Partner with internal teams to streamline dealer order management, approvals, claims processing, and communication processes
• Support ERP, CRM, and dealer management system enhancements and integrations
• Develop operational dashboards and KPI reporting related to dealer program performance, pricing utilization, and contract compliance
• Drive continuous improvement initiatives focused on scalability, dealer experience, and operational excellence

Cross-Functional Collaboration

• Serve as a key liaison between dealer sales teams, finance, legal, operations, customer service, and executive leadership
• Provide guidance to dealers and internal stakeholders regarding pricing policies, contract requirements, and operational procedures
• Support forecasting, budgeting, and strategic planning initiatives for the Fuji dealer channel
• Assist with audits, compliance reviews, and dealer program evaluations
• Set performance goals, provide constructive feedback, and conduct performance evaluations to ensure team members meet expectations
• Strong ability to influence people and align remote teams to achieve agreed goals and objectives
• Champions an environment that reflects Fujifilm's value
• Other duties as assigned

Qualifications

Required

• Bachelor’s degree in Business, Finance, Operations, Supply Chain, or related field
• 5+ years of experience in pricing, contracts administration, channel operations, dealer support, or commercial operations
• Experience working with dealer, distributor, reseller, or channel partner networks
• Strong analytical and financial modeling skills
• Experience managing pricing programs, dealer agreements, rebates, and operational processes
• Previous experience managing and leading a team
• Pricing strategy and analysis experience
• Demonstrated contract lifecycle management
• Operational process improvement
• Financial and commercial acumen
• Excellent cross-functional teamwork skills (product management, support, sales, service, and management)
• Attention to detail
• Outstanding organizational skills
• Strategic problem-solving talents
• Reporting and data analysis abilities
• Experience with ERP, CRM, and dealer management systems such as SAP, Oracle, NetSuite, Salesforce, or similar platforms
• Excellent stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment
• Essential communication skills, both written and verbal
• Working knowledge of Microsoft applications including Word, Outlook, and PowerPoint with advanced proficiency in Excel and reporting tools
• Ability to travel ~10%

Preferred

• Experience in manufacturing, imaging, technology, industrial equipment, or distribution industries
• Familiarity with dealer incentive programs, co-op structures, and channel pricing models
• Experience with Lean, Six Sigma, or process improvement methodologies
• Experience with building a team
• Knowledge of commercial compliance and operational best practices
• PMP, Lean Six Sigma, or related certifications

Salary and Benefits:

• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hlushrteam@fujifilm.com).