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Communications and Engagement Manager (Fixed Term 12 months)

Key Facts

Remote From: 
Full time
English

Other Skills

  • Communication
  • Writing
  • Social Skills
  • Relationship Building
  • Organizational Skills

Roles & Responsibilities

  • Background in communications, such as internal communications, PR, media, marketing, or stakeholder engagement
  • Proven experience delivering proactive and reactive media campaigns
  • Strong understanding of social media, digital channels, and content marketing
  • Excellent writing and storytelling skills

Requirements:

  • Develop and implement marketing and communications strategies
  • Create compelling campaign content including images, video, and infographics
  • Plan and manage all social media platforms and internal communication channels
  • Organise and coordinate engagement events

Job description

Overview:

Recruitment - desk

 

At Solus, communication is at the heart of everything we do. This role exists to engage and inspire our people, customers, and Aviva by bringing our vision and strategy to life.

 

 

 

Responsibilities:

The Role:

 

You will play a key role in showcasing how we live and breathe our purpose, principles, and values every day ensuring our messages are clear, consistent, and impactful across all audiences.

 

You will be responsible for developing and implementing marketing and communications strategies that resonate with our target audience and set us apart from the competition.

 

Key Responsibilities:

 

  • Driving Engagement & Communication

    • Create compelling campaign content including images, video, and infographics
    • Produce blogs, articles, information packs, and scripts for senior leaders
    • Develop digital content to support campaigns and key business initiatives
    • Plan and manage all social media platforms and internal communication channels
    • Curate and deliver engaging internal newsletters

    Leadership & Stakeholder Communications

    • Edit and publish leadership communications
    • Coordinate and deliver editorial and media campaigns
    • Partner with senior leaders to plan and phase communications effectively
    • Provide communication strategies aligned with Solus priorities and strategy
    • Offer guidance on incorporating senior leaders into campaigns

    Events & Campaign Delivery

    • Organise and coordinate engagement events
    • Draft briefing materials for event hosts and guests
    • Gather and manage content from stakeholders to support communication plans

    Brand & External Engagement

    • Help shape and strengthen the Solus brand internally and externally
    • Manage and update website and careers page content
    • Build strong relationships with Aviva to align strategies and deliver impactful communications

    Continuous Improvement

    • Stay up to date with industry best practice
    • Share insights, ideas, and innovation with the wider team
    • Support broader business needs with flexibility and collaboration
Qualifications:

Experience

  • Background in communications, such as internal communications, PR, media, marketing, or stakeholder engagement
  • Proven experience delivering proactive and reactive media campaigns
  • Experience working with regional, national, or international media within a high-profile organisation

Skills & Knowledge

  • Strong understanding of social media, digital channels, and content marketing
  • Excellent writing and storytelling skills
  • Confident communicator with strong interpersonal skills
  • Ability to build and maintain effective relationships at all levels
  • Highly organised with the ability to work at pace and deliver high-quality outputs

Technical Skills

  • Proficient in MS Office
  • Experience using Canva
  • Ability to film and capture high-quality video and audio
  • Skilled in editing using Adobe Creative Suite

 

Who are Solus?:

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating.  With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

 

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

 

  • Competitive salary based on location, skills, experience, and qualifications.
  • Bonus opportunity tied to your performance and the overall success of Solus.
  • Company pension scheme with employer contributions.
  • 33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
  • Save money with up to 40% discount on Aviva products and other retailer discounts.
  • Share in Aviva’s success through the Aviva Save As You Earn scheme.
  • Supportive policies including parental and carer’s leave.
  • Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

 

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

 

Ready to join us? Apply online today, and our team will be in touch within 14 days.

 

 

 

 

      disability confident    Gold Member Badge 2026

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