WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Customer Project Manager 1 / Release Management
POSITION OVERVIEW:
We are seeking an experienced Project Manager to lead the successful delivery of transactional and subscription‑based projects for our client. This role focuses on driving business outcomes, managing end‑to‑end project execution, and ensuring high levels of customer satisfaction.
The ideal candidate will have 4-6 years of experience in project management within a comparable industry, strong leadership and communication skills, and the ability to manage multiple medium‑sized projects simultaneously while maintaining quality, budget, and timeline commitments.
WHAT YOU'LL DO:
- Manage projects to deliver agreed business outcomes for our client across transactional and subscription engagements
- Provide leadership to project teams, ensuring accountability for on‑time, on‑budget, high‑quality delivery
- Perform project‑level planning, scheduling, and execution oversight
- Align project vision, strategy, and business objectives with client expectations
- Track project metrics, manage financials, and ensure overall project profitability
- Identify opportunities for additional business and contribute to presales and renewal evaluations
- Identify project risks and issues, and develop effective mitigation and response strategies
- Lead the execution of contract Change Management processes
- Manage partner delivery and commercial arrangements when third‑party resources are engaged
- Contribute to the broader project management community by sharing lessons learned and best practices
Role‑Specific Responsibilities
- Establish project structure, governance, and processes to enable successful delivery
- Ensure scope management and Change Management controls remain in place throughout the project lifecycle
- Provide clear and consistent status reporting to key stakeholders
- Oversee risk, issue, and communications management activities
Scope
- Typically manages up to five (5) medium‑sized customer projects concurrently
Complexity
- Moderate risk profile
- Medium volume of dependencies
- Projects may involve new or existing technologies
WHAT YOU'LL NEED TO SUCCEED:
- College/University degree or equivalent experience
- 4–6 years of project management experience in a comparable industry; experience in IT/Telco environments is beneficial
- Strong project planning, execution, and stakeholder management skills
- Ability to manage financials, track metrics, and maintain delivery quality
- Excellent communication skills and a customer‑focused approach
- Ability to work collaboratively with cross‑functional teams and external partners
Additional Information
- Experience with structured project management methodologies is advantageous
- Ability to manage multiple projects in a fast‑paced environment
- Strong analytical and problem‑solving skills
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
