Manager-Reuse & Refill B2B

Role Overview

As part of the National Program Team, the Reuse/Refill Manager, B2B is a critical role on CAA’s Circularity and Packaging Design team.

This individual will report to the Reuse/Refill Senior Manager and serve as the strategic and technical lead focused on converting single-use B2B transport packaging and other B2B packaging to reusable solutions. They will build and lead a team to develop and execute a strategy to help CAA meet targets and mandates in each state

This role will collaborate closely with other members of the Reuse/Refill team across Food Serviceware, B2B and B2C verticals, Program Development, Strategy and Modeling and Data & Analytics to progress overall strategic Reuse/Refill strategic planning and execution.

A primary responsibility for this role is to lead CAA’s efforts to convene companies that sell B2B products and other interested parties and develop working groups to drive towards standardization of packaging design for priority product categories. The successful candidate will work with product companies, associations, supply chain players, etc., to establish Business-to-Business (B2B) reuse programs during CAA’s first program plan.

Key Responsibilities

• Draft and own the Business-to-Business (B2B) strategy across B2B Prefills, transport packaging, closed loop, semi-closed and open-loop models, while working closely with state-level teams to tailor solutions to requirements in each state.
• Map the landscape and develop the strategy to boost conversion to reuse/refill for B2B packaging categories including industrial/commercial channels (e.g. retailers, food service, hotels,etc.,) and supply chains/routes (e.g., between producer and retailer, between retailer distribution center and retail locations, etc.,), to meet state-level extended producer responsibility (EPR) laws and regulations – while assessing opportunities for synergies and harmonization across states.
• Reach out to industry associations or other convenors, build and launch Request for Information and Request for Proposals, identify promising pilots that may expand and scale, or other approaches to convene industry/producer alliances in target B2B areas. Collaborate and drive towards standardized reusable packaging formats that integrate with the CAA investment strategy. This individual will first focus on California with an eye toward harmonization with other EPR states, where appropriate. 
• Act as project leader for successful B2B proposals/projects, developing the framework for ongoing engagement and executing a multi-year process to develop reusable packaging solutions across different product types.
• Develop and launch a Reuse/Refill Innovation Fund to solicit ideas from the Producer Community. Oversee the process for selecting successful proponents and apply the engagement framework to drive towards common solutions. Act as the key CAA liaison for winning Innovation Fund proposals/projects until Reuse/Refill Manager, Innovation and Alliances is hired.
• Assess pilot outcomes, operational learnings, infrastructure implications and economic considerations to help inform future reuse/refill strategy, investments and program development. Develop best practices, case studies, and tools.
• Collaborate with other Food Serviceware and Business-to-Consumer Reuse/Refill verticals to assess how B2B infrastructure needs can integrate with current and upcoming needs for reuse services and infrastructure. Assess if similar or different ecosystem standards, metrics and reporting vs other Reuse/Refill verticals are needed to fulfill individual state EPR obligations.
• Develop strategies for accelerating the adoption of B2B reusables (e.g., RFP, Early Mover Incentives, etc.).
• Provide input on proposed regulations and reuse/refill activities in other states. Serve as a trusted technical and strategic resource for producers, local jurisdictions, NGOs, and reusable service providers.
• Remain at the forefront of B2B reuse/refill system innovations. Cultivate relationships with producers, trade associations, reuse service providers, local government, NGOs, startups and other innovators or standard bearers in the reuse/refill space.
• Serve as a trusted technical and strategic advisor to producers, regulators, municipalities, NGOs, and reuse operators. 
• Represent CAA and educate interest holders about CAA’s approach to reuse/refill at board meetings, public consults, conferences, working groups.
• Identify where external expertise is needed and scope/manage consultants to accelerate progress. 
• Monitor execution in market and problem solve.
• Perform other related duties as assigned.

Skills & Competencies

• Demonstrated experience commercializing and implementing B2B reuse / refill or similar programs. 
• Previous leadership, program management, implementation or operations experience in converting single useB2B transport packaging or other packaging to reusables preferred
• Experience leading, building, issuing and evaluating RFI and RFP preferred.
• Deep understanding of B2B reuse/refill models and the financials, costs and economics underlying them. Experience leading and implementing pooled reuse programs preferred.
• Demonstrated experience problem solving how to enable a B2B reuse / refill business model to be cost-competitive and self-sustaining over the long run.
• Experience working across multiple interest holder groups (e.g., producers/growers, wholesalers, retailers/food service establishments, reuse service providers, governments, non-profits)
• Excellent verbal and written communication skills. Proven ability to influence and shape people’s perspectives.
• Strong time management and prioritization skills in a fast-paced and evolving area.
• Ability to quickly learn and contribute to policies, projects, and programs being developed.

Qualifications

• Bachelor’s degree in relevant fields(Business, Operations/Supply Chain, Engineering, Sustainability or similar). Master’s degree preferred.
• 5+ years of experience in business-to-business environment, program costs and financials.  
• Demonstrated experience designing and implementing programs in reuse/refill, recycling, sustainability, waste management, operations, reverse logistics or related field preferred.  
• Experience with various reusable business models (e.g., ownership, lease, pooled services) preferred
• Existing network in Business-to-Business reusables preferred.

Compensation & Other Information

• Location: Remote from the United States of America
• Pay Rate: Based on a variety of factors in accordance with applicable law including the successful candidate’s relevant experience, skills, knowledge, and experience.
• Reports To: Reuse/Refill Senior Manager