Role overview

Qualifications

Previous intake, admissions, referrals, or sales experience preferred
Strong sales and relationship-building skills
Excellent communication skills with a cheerful, professional, and empathetic approach
Highly organized with strong attention to detail

Responsibilities

Follow up promptly with a high volume of incoming leads
Build rapport with prospective clients and guide them through the intake process
Collect and document client information clearly and accurately
Maintain consistent communication through calls, texts, and emails

Key facts

Remote from: Estonia, South Africa
Full time
English

Hard skills

Customer Engagement Data Entry Intake Interview Admissions Operations Electronic Referrals Organizational Structure Microsoft Dynamics CRM

Other skills

Sales
Relationship Building
Communication
Detail Oriented
Professionalism
Empathy

About the company

ReWorks Solutions

At ReWorks Solutions, we help businesses scale smarter by blending cost-effective outsourcing with high-performance teams and strategic operations. We don’t just fill positions—we handpick top talent and seamlessly integrate them into your workflow, ensuring efficiency, quality, and real results. Our proven process streamlines operations, reduces costs, and boosts productivity, giving U.S. and international businesses access to highly skilled professionals without compromising on quality. Whether you need a dedicated remote team or specialized support, we tailor our solutions to fit your business needs. Why Choose Us? ✅ Top-Tier Talent: We carefully curate professionals who match your company’s culture and expertise requirements. ✅ Cost-Effective Solutions: Reduce overhead costs without sacrificing quality or efficiency. ✅ Seamless Integration: We make outsourcing easy, ensuring smooth collaboration with your in-house team. ✅ Scalable & Flexible: Whether you need a small team or a full-scale operation, we grow with your business. ✅ Results-Driven Approach: We focus on real impact—helping you optimize operations and achieve your goals. Let’s Build Your Dream Team! Ready to unlock the power of smart outsourcing? Connect with us today and let’s build a high-performing, cost-efficient team that drives your business forward.

Company details

Company size11 - 50

Links

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Job description

Position: Intake & Referrals Specialist

Working Hours: US Hours (9am-5pm EST)

Employment Type: Full-Time, Remote Work

We are seeking a highly motivated ABA Intake & Referrals Specialist who is both sales-oriented and detail-oriented. This role is responsible for managing and converting incoming leads generated through advertisements, website inquiries, and referrals while ensuring accurate client information is collected and documented.

Key Responsibilities:

Follow up promptly with a high volume of incoming leads from marketing campaigns, referrals, and website inquiries.
Build rapport with prospective clients and guide them through the intake process.
Collect and document client information clearly and accurately.
Maintain consistent communication through calls, texts, and emails.
Track lead activity and update records within CentralReach and CRM systems.
Work closely with internal teams to ensure a smooth onboarding experience for new clients.

Requirements

Previous intake, admissions, referrals, or sales experience preferred.
Strong sales and relationship-building skills with the ability to confidently engage prospective clients.
Excellent communication skills with a cheerful, professional, and empathetic approach.
Highly organized with strong attention to detail and accurate data entry skills.
Experience using CentralReach preferred.
Basic CRM knowledge.
Comfortable communicating via phone, text, and email.

Benefits

Comfortable working U.S. hours
Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.