AI Release Manager
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Release Manager at ICON, you will be responsible for governing and orchestrating all releases across the multi-agent framework, agent services, and central AI platform. You will ensure that all releases delivered into production are secure, compliant, stable, and scalable, supporting the success of AI programmes and engineering initiatives.
What You Will Do:
In this role you will take ownership of the end-to-end release lifecycle, ensuring releases are well-coordinated, predictable, and aligned to programme timelines.
Key Responsibilities:
- Own and manage the release calendar and cadence across multiple programmes and platforms
- Plan, schedule, and orchestrate releases end-to-end, including feature releases, patches, and hotfixes
- Coordinate cross-functional release activities across engineering, infrastructure, and security teams
- Define and enforce release quality gates, ensuring compliance with governance, regulatory, and security requirements
- Manage deployment processes across development, staging, UAT, and production environments
- Monitor release performance, drive post-release reviews, and implement continuous improvement initiatives
- Identify and mitigate release risks, ensuring stability and reliability across all deployments
- Act as the primary point of contact for release communications, stakeholder updates, and escalation management
Your Profile:
- Proven experience in release management, DevOps, or software engineering operations within multi-team environments
- Experience managing platform or shared service releases across multiple concurrent workstreams
- Strong knowledge of CI/CD pipelines, automated deployments, and release orchestration tooling
- Familiarity with cloud platforms (Azure preferred, AWS or GCP) and containerised environments (Docker, Kubernetes)
- Experience working within regulated or governance-driven environments, ensuring compliance and audit readiness
- Strong stakeholder management skills with the ability to coordinate across technical teams without direct authority
- Excellent organisational, communication, and risk management skills, with a focus on continuous improvement
#LI-JC3
#LI-Remote
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
