Key Facts

Remote From:

United States

Full time

Senior (5-10 years)

140 - 140K yearly

English

Hard Skills

Linux Linux Ansible Amazon Web Services Microsoft Azure Systems Engineering Linux Administration Incident Management Configuration Management Test Automation +3 more

Other Skills

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Communication
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Leadership
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Analytical Thinking
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Time Management
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Problem Solving

Roles & Responsibilities

Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
10+ years of experience in relevant hands-on systems engineering and administration in servers, networking, and operating systems
3-5 years of management experience
Demonstrated leadership of delivery teams serving regulated industries

Requirements:

Lead, develop, and scale a team of 8+ Linux Engineers
Provide strategic and day-to-day leadership across client environments
Act as a senior 'player-coach,' setting technical direction and standards
Own and continuously improve the incident, problem, and change management lifecycle

Job description

Apiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission-critical enterprise workloads. We’re a small but rapidly growing company, which means there’s lots of room for growth and learning opportunities abound!

Apiphani is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. Diversity and inclusion are the bedrock of creativity and innovation. Without diversity of experience and thought, we would fail to progress as a company and as a team. Apiphani strives to foster an environment of belonging, where every employee feels respected, valued, and empowered. We embrace the unique experiences, perspective, and cultural background, which only you can bring to the table.

Linux Manager

Position Summary:

The Linux Manager is a senior technical leader responsible for the strategic direction and operational excellence of Linux service delivery across client ERP and mission-critical landscapes. This role drives architectural decisions, shapes service delivery standards, and leads a high-performing engineering team in a fast-paced managed services environment. In addition to technical oversight, the Linux Manager serves as a key stakeholder in client relationships, contributes to account growth strategies, and partners with senior leadership to align engineering capabilities with business objectives. The role reports to the Director of Application Support.

Key Responsibilities:

Lead, develop, and scale a team of 8+ Linux Engineers, setting clear performance expectations and fostering a culture of technical excellence and continuous improvement
Provide strategic and day-to-day leadership across client environments, including systems performance management, capacity planning, and the delivery of proactive, value-added recommendations to clients
Act as a senior 'player-coach,' setting technical direction and standards while stepping in on complex, high-priority engagements spanning performance optimization, patching, problem management, automation and scripting, data protection (backup & recovery), HA configurations, and major upgrades
Own and continuously improve the incident, problem, and change management lifecycle; lead major incident reviews and root cause analyses and drive systemic corrective and preventive actions at program level
Champion a culture of automation and operational efficiency — identifying opportunities for tooling, scripting, and process innovation that reduces toil and improves service quality at scale
Build and develop engineering talent through structured coaching, mentoring, and career development planning; contribute to hiring decisions and team capability growth
Build trusted relationships with clients, peer managers, and senior stakeholders; act as a credible technical authority and proactive partner in strategic planning
Serve as the senior escalation point for production OS incidents, providing decisive technical leadership under pressure and clear communication to all stakeholders
Partner closely with Client Success Management to identify emerging client needs, surface growth opportunities, and contribute to account strategy and expansion
Collaborate with the Delivery Lead on capacity planning, scheduling, and resource allocation for client technical maintenance, upgrades, and project work
Lead or participate in regular client technical reviews and executive briefings, providing strategic recommendations and improvement roadmaps
Drive the creation and governance of comprehensive technical documentation, knowledge bases, and runbooks; ensure consistent standards across the team
There will be occasional evening work and one or two monthly weekend work events, either during the day or overnight
Lead ongoing review of workflows, SOPs, and operating practices, driving measurable improvements in efficiency and quality of service delivery
Own delivery against defined projects and programs; provide regular status reporting to leadership and clients, proactively managing risks and dependencies
Lead root cause analysis for complex, cross-functional incidents in collaboration with application and delivery teams, translating findings into lasting remediation

Qualifications & Skills:

Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
10+ years of experience in relevant hands-on systems engineering and administration in servers, networking, and operating systems; with heavy emphasis on Linux Server platforms and associated technologies
10+ years of experience as an Linux engineer or manager in a service provider or advanced IT organization operating in a 24x7 environment
3-5 years of management experience
Demonstrated leadership of delivery teams serving regulated industries — specifically A&D, Utilities, Oil & Gas, Satellite, or federal/state/international government clients
Solid understanding of IPv4 networking
Solid understanding of RHEL CLI
Comfort in cloud environments AWS and/or Azure including knowledge of how to manage virtual machines in the AWS or Azure environment
Practical Knowledge of how to use ad-hoc as well as playbooks for ansible
Solid understanding of how to manage users & groups
Extensive experience in the use of the vi editor
Extensive experience in the RHEL, Centos, or Alma/Rocky Linux environments
Experience with Red Hat Enterprise Linux and Ansible preferred
Certifications from RedHat, SUSE are preferred
Great interpersonal and communication skills in order to work with team members and other managers
Ability to follow IT change management governance & process.
Strong analytical and critical thinking skills, Deadline and detail-oriented, strong ownership bias
Experience with configuration management and automation tools
Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)
Experience working in ITSM tools, ServiceNow preferred

Working Conditions & Additional Requirements:

Ability to obtain and maintain a U.S. government security clearance; some roles may require clearance at program outset
Role is remote, but with occasional travel to client sites, government facilities, and apiphani offices domestically and internationally (up to 30%)
Must be a U.S. person as defined under applicable export control regulations (ITAR/EAR)
Some client engagements require work in physically secured or classified environments; candidate must meet all access requirements

Base Salary

$110,000—$140,000 USD

Company Benefits*

Medical/dental/vision - 100% paid for employees, 50% paid for dependents
Life and disability - 100% paid for employees
401K - 3% contribution, no employee contribution necessary
Education and tuition reimbursement - up to $50K annually
Accident, critical illness, hospital indemnity benefits offered through our providers
Employee Assistance Program
Legal assistance
Paid Time Off - up to 6 weeks per year
Sick Leave - up to 2 weeks per year
Parental Leave - up to 12 weeks

*Benefits listed in the job description apply to employees working in the United States. For international employees, Apiphani partners with an Employer of Record, Deel, and provides all statutory benefits required under local law; certain U.S.-specific programs (such as EAP, legal assistance, etc.) may not be available outside the United States. The specific benefits package will be outlined in the local employment agreement issued through Deel.