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Controls Engineer- Technical Support (Remote)

Role overview

Qualifications

  • Bachelor's Degree
  • 2+ years' experience in a related field providing Customer Service Support
  • Experience with Allen Bradley Logix PLC controls platforms
  • Experience with controls hardware troubleshooting

Responsibilities

  • Participates in the support of semi-complex systems that integrate hardware and software
  • Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up
  • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
  • Provides troubleshooting expertise to Dematic's customers

Key facts

About the company

Dematic Corp. logo

Dematic Corp.

Logistics & transportation

Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation. www.dematic.com Privacy policy: http://www.dematic.com/en/legal/privacy-policy/

Company details

Company typeXLarge
IndustryLogistics & transportation
Company size10001

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Job description

Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue.
This employee can be based anywhere in the continental USA.

We offer:

Job Description

 

 

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

 

 

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

 

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 

The base pay range for this role is estimated to be $88,400 - $132,600 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

 

     

    Tasks and Qualifications:

    What You Will do in This Role:

    • Participates in the support of semi-complex systems that integrate hardware and software.
    • Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
    • Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction
    • Provides troubleshooting expertise to Dematic's customers
    • Travel between 20-30% to different customer locations which may include weekends and overtime

    What We are Looking For:

    • Bachelor's Degree
    • 2+ year's experience in a related field providing Customer Service Support 
    • Experience with Allen Bradley Logix PLC controls platforms
    • Experience with controls hardware troubleshooting
    • Siemens and Modicon PLC experience a plus

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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