Band
Level 3
Job Description Summary
The Specialty Sales Consultant is a key driver of customer engagement and sales performance, acting as the face of our customer experience approach. In this role, you will build strong, value-based relationships with healthcare professionals (HCPs) and stakeholders to deliver meaningful outcomes for patients and drive sustainable business growth.
Job Description
#LI-Remote
Location: British Columbia, Canada
This role is based in British Columbia, Canada. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Identify and prioritize high-potential customers (HCPs and stakeholders) through data-driven insights to drive competitive sales growth.
Engage in value-based conversations (in-person and virtual) to understand customer needs, decision drivers, and pain points.
Personalize and orchestrate customer engagement journeys aligned with HCP preferences using multichannel approaches.
Deliver impactful, customer-centric experiences beyond clinical differentiation by understanding the healthcare ecosystem.
Build and maintain strong relationships with key opinion leaders and medical influencers, influencing behaviors to improve patient outcomes.
Develop and dynamically adjust territory, account, and customer interaction plans using available data sources.
Collaborate compliantly with cross-functional teams to co-create solutions addressing unmet patient and customer needs.
Demonstrate integrity, transparency and accountability by adhering to Novartis Code of Ethics and Values & Behaviorsc.
Specialty pharmaceutical sales experience with a proven track record of success.
Strong customer focus with demonstrated excellence in execution and results delivery.
Advanced business acumen, strategic thinking, and planning capabilities
High level of comfort with digital tools, analytics, and omnichannel engagement.
Self-motivated, entrepreneurial mindset with strong curiosity and energy.
Excellent collaboration and stakeholder management skills, with a strong team orientation.
Availability to travel across British Columbia and Saskatchewan to support territory management.
Experience in Oncology, preferably breast cancer, is considered an asset.
Previous experience managing the British Columbia & Saskatchewan territory is an asset.
Skills Desired
Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills
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