Data Entry and Support Specialist

Summary: Process and merge data files for each mailing client to ensure that their direct mail marketing pieces are sent at the correct time, and to the correct destination. Support and assist other departments to create a smooth workflow.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Prepare, process and merge mailing lists for addressing marketing material 
• Fill out weekly report and print postage tags for priority mailing jobs. 
• List certification for mailing/marketing requests.
• Merge client files for weekly logistics trucking plan. 
• Prepare, modify and organize weekly logistic paperwork.
• Manage USPS Customer Gateway portal so mail can be verified weekly and postage is billed correctly.
• Setup digital campaigns to supplement marketing materials.
• Create itemized schedule for weekly logistic plan to provide to USPS employee prior to verification.
• Verify and upload proof of mailings (postage receipts) for clients. 
• Internal account data entry and correspondence.
• Operate in a team environment while independently and collectively working toward similar goals. 
• Ability to understand and learn various strategies of mailing (EDDM, full service, suppression, nonprofit, DDU, etc).
• Presort and postsort experience a plus.
• Perform all other duties as assigned by management. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills 

To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, Mail Shark Site, Slight InDesign, CS Suite, internet software, and miscellaneous programs as needed.

Education/Experience 

Bachelor's degree (B. A. / B. S.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills, and Other Abilities 

• Oral communication skills
• Customer service skills
• Organization skills
• Written communication skills
• Diplomacy skills
• Time management skills
• Telephone etiquette skills
• Professionalism
• Computer literacy skills
• Proofreading skills
• Keyboard skills

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Benefits & Perks

• Competitive hourly wage with potential for overtime
• Medical, vision, and dental insurance plans for you and your family
• 401(k) plan with dollar for dollar employer match on a generous percentage of your contribution
• Paid time off - Starting with 13 days of PTO (prorated on start date). Additional PTO accrues annually (1-5 years: 8 hours annually; 6+ years: 4 hours annually)
• Paid maternity leave (8 weeks) and paid paternity leave (2 weeks)
• Paid holidays
• Bereavement Leave
• Casual attire 
• Free coffee 
• Snacks and catered food kiosk (Mail Shark adds $5 to your account weekly) 
• Company-paid lunches when print goals are met
• Option to work from home every Friday after a 90-day probationary period