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Operations Virtual Assistant for a Immigration Consulting Company in Australia (Home Based Part Time)

Virtual Coworker

Key Facts

Remote From: 
Australia
Full time
English

Other Skills

  • •
    Research
  • •
    Communication
  • •
    Teamwork
  • •
    Time Management

Roles & Responsibilities

  • Experience with CRM software (HubSpot, Notion, Airtable)
  • Proficiency in AI writing tools (Claude, ChatGPT)
  • Strong communication skills
  • Ability to manage multiple tasks

Requirements:

  • Manage incoming leads and pre-screen enquiries
  • Draft and format client-facing documents and correspondence
  • Coordinate communications with referral partners
  • Assist with market research and outreach

Job description

• Client Intake & Lead Management
– Manage incoming leads via Facebook, Google Forms, and WhatsApp
– Pre-screen enquiries using intake questionnaires and forward qualified leads to our Client Relations Director
– Maintain and update CRM records (HubSpot / Notion / Airtable)

• Operations & Administration
– Draft and format client-facing documents, migration plans, and correspondence using AI writing tools (Claude, ChatGPT)
– Manage Director's calendar, emails, and follow-up sequences
– Maintain internal SOPs, templates, and knowledge base

• Referral Partner Support
– Coordinate communications with referral partners in Cambodia and Vietnam
– Assist in preparing partner marketing materials, training packs, and translated content
– Support onboarding of new referral partners

• Market Expansion Support
– Assist with research and content for New Zealand and Southeast Asian market development
– Help coordinate outreach to accountants, education agents, and wealth managers across target markets
Ready to apply?
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