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Data Interrogation Team Member

Role overview

Qualifications

  • Ability to be flexible and adapt to various situations
  • Excellent communication skills, both written and verbal
  • Strong analytical skills and accuracy
  • Good IT skills, particularly in Excel, with knowledge of SAP and Tallyman preferable

Responsibilities

  • Investigate accounts within void and debt recovery processes
  • Ensure accurate data is held for revenue collection
  • Trace customers and update SAP to reflect changes
  • Use Lean approaches to improve and streamline working methods

Key facts

Other skills

  • Analytical Skills
  • Technical Acumen
  • Microsoft Excel
  • Communication
  • Teamwork
  • Time Management
  • Adaptability

About the company

Anglian Water Services logo

Anglian Water Services

Anglian Water supply water and water recycling services to more than six million domestic and business customers in the east of England and Hartlepool. Our services are at the heart of every single family and community in our region. We clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We’re the largest water and water recycling company in England and Wales by geographic area. We’re also one of the driest regions in the country, with just 600 millimetres of rain each year, on average a third less than the rest of England. In fact some areas have a lower annual rainfall than Jerusalem. That’s why it’s vital that we look after the water that we’ve got.

Company details

Company size5001 - 10000

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Job description

Circa £21,536 dependent on skills & experience  
Full Time, 37 hours per week  
Permanent  

Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office.  

Your training will be office based in Peterborough, once this is completed you will have the flexibility to work from home. Your base location will be Henderson House in Huntingdon. 

Discover the company where you’ll make a difference!  
 

We are recruiting for some Data Interrogation Team Members to join our team on a permanent basis!  

Reporting to the Data Interrogation Team Leader, you’ll be responsible for the day to day investigation of accounts within our void and debt recovery processes, ensuring that accurate data is held, to aid the process of collecting revenue from the correct people. You’ll remain compliant with company procedures and standards, and all regulatory requirements.  

This role will require investigation of data through varied technologies to trace customers and update SAP to reflect these changes.   

Within this exciting role you’ll use appropriate tools to trace customers and contact methods available to boost contact, whilst using Lean approaches to continually improve and streamline working methods. You’ll complete data entry and make decisions on appropriate action to take on accounts based on evidence found.  

As a valued employee, you’ll be entitled to:  

  • Full private healthcare with no excess  

  • 23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion  

  • Competitive pension scheme – we double-match your contributions up to 6%  

  • Life Assurance at eight times your salary  

  • Personal Accident cover – up to 5x your salary  

  • Paid time off when you’re physically and mentally unwell  

  • Bonus Scheme  

  • Lots of great discounts  

  • Flexible benefits to support your wellbeing and lifestyle  

  • An excellent Family Leave package – to help you support your family  

  • A flexible working culture  

  

What does it take to be a Data Interrogation Team Member?  

  • Ability to be flexible and adapt to/work effectively in a variety of situations, individuals, and be open to change  

  • Able to work with and support others within own team, as well as other teams and departments  

  • Adopt a ‘can-do’ attitude  

  • Ability to plan and manage own time effectively  

  • Excellent communication skills – both written and verbally, with a good telephone manner  

  • Strong analytical skills and accuracy  

  • Good IT skills, particularly excel, with knowledge of SAP and Tallyman preferable  

Opportunities are open to all suitably qualified candidates.   

Why Anglian Water?  
 

Anglian Water are an award-winning organisation with almost 5,000 employees and over 6 million customers. We’re proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.  

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential.  

Closing date: 18th May 2022  
Interview dates: W/C 23rd and 30th May 
Start date: 11th July 2022 

#loveeverydrop 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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