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Key Account Manager

Role overview

Qualifications

  • Strong client-facing skills
  • Commercial awareness
  • Ability to collaborate with delivery, engineering, and leadership teams
  • Domain expertise in AI and data-driven solutions

Responsibilities

  • Build and expand trusted relationships with key stakeholders
  • Leverage domain expertise to uncover client needs and articulate value propositions
  • Create and drive comprehensive Account Development Plans
  • Facilitate high-impact client touchpoints and ensure high client satisfaction

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration
  • Problem Solving
  • Leadership

About the company

Addepto logo

Addepto

Artificial Intelligence & Machine Learning Services

Addepto is a leading AI consulting company, recognized by Forbes and Deloitte, for delivering cutting-edge AI and Data-driven solutions. We specialize in accelerating process automation and optimization within global enterprises using modern technologies. With a team of AI and Data experts, we are committed to creating customized solutions that convert data into real value for our clients. Our key services include: ▪️AI Consulting ▪️Generative AI ▪️Data Engineering ▪️MLOps Consulting ▪️Big Data Consulting ▪️AI Discovery Workshop Our approach is distinguished by: ▫️Niche Industry Expertise: With deep-rooted knowledge across diverse industries and deep expertise in Data-related projects, we understand the unique challenges and opportunities businesses face. ▫️Fast and Agile Approach:. We pride ourselves on our ability to swiftly adapt and respond to evolving market demands, ensuring timely and effective solutions. ▫️Result and Goal Oriented: Our focus is on delivering measurable results aligned with your business objectives, driving tangible outcomes and business growth. ▫️ Technological Innovation: At Addepto, we stay at the forefront of technological advancements, leveraging the latest tools and techniques to drive innovation and stay ahead of the curve. ▫️ Solutions Tailored to Your Needs: Recognizing that every business is unique, we customize our solutions to address your specific requirements, ensuring maximum impact and value. Partner with us to unlock the full potential of AI and data-driven solutions!

Company details

Company typeStartup
IndustryArtificial Intelligence & Machine Learning Services
Company size51 - 200

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Job description

Addepto is a leading AI consulting (https://addepto.com/ai-consulting/) and data engineering (https://addepto.com/data-engineering-services/) company that builds scalable, ROI-focused AI solutions for some of the world's largest enterprises and pioneering startups, including Rolls Royce, Continental, Porsche, ABB, and WGU. With an exclusive focus on Artificial Intelligence and Big Data, Addepto helps organizations unlock the full potential of their data through systems designed for measurable business impact and long-term growth.

The company's work extends beyond client engagements. Drawing from real-world challenges and insights, Addepto has developed its own product - ContextClue - and actively contributes open-source solutions to the AI community. This commitment to transforming practical experience into scalable innovation has earned Addepto recognition by Forbes as one of the top 10 AI consulting companies worldwide.


As part of KMS Technology, a US-based global technology group, Addepto combines deep AI specialization with enterprise-scale delivery capabilities—enabling the partnership to move clients from AI experimentation to production impact, securely and at scale.

We are looking for a Key Account Manager, who will play a critical role in managing and growing strategic client relationships across enterprise and scale-up accounts. The role involves acting as a trusted advisor to clients, ensuring the successful delivery of AI and data-driven solutions, while identifying opportunities for long-term partnership growth.

This position sits at the intersection of business, technology, and consulting, requiring strong client-facing skills, commercial awareness, and the ability to collaborate closely with delivery, engineering, and leadership teams.

In this position, you will:

  • Cultivate executive relationships: Build and expand trusted relationships with key stakeholders across all levels of the client organization, positioning Addepto as a strategic partner and accelerating account growth through cross-sell, upsell, and renewal initiatives.

  • Identify white space and deliver value: Leverage domain expertise and white space analysis to uncover both stated and latent client needs, articulating tailored value propositions that connect directly to business priorities across the full KMS & Addepto service portfolio.

  • Develop and execute account strategies: Create, maintain, and drive comprehensive Account Development Plans grounded in a deep understanding of each client’s business objectives, challenges, and growth opportunities.

  • Lead strategic client engagements: Facilitate and drive high-impact client touchpoints - including QBRs, innovation workshops, and governance meetings - to foster alignment, showcase value, and deepen collaboration.

  • Drive commercial negotiations, contract extensions, and renewals in alignment with company goals.

  • Ensure high client satisfaction by overseeing project progress, delivery quality, and value realization.

  • Coordinate internal stakeholders (delivery teams, technical experts, leadership) to ensure consistent and effective client communication.

  • Monitor account performance, revenue forecasts, and strategic account plans.

  • Represent Addepto as a trusted AI consulting partner in client meetings, workshops, and executive-level discussions.

  • Stay up to date with AI, data, and digital transformation trends relevant to client industries.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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