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Part Time Data Entry Clerk - Remote

Role overview

Qualifications

  • No prior experience required
  • Previous I.T. Help Desk ticket experience preferred
  • Experience in online customer service for a technology company or busy online retailer
  • Exceptional typing skills and attention to detail

Responsibilities

  • Receive requests for technical assistance from customers
  • Open requests and submit them into the company's ticketing system
  • Review each open ticket for outcomes from the Help Desk
  • Email responses to customers with updates on their requests

Key facts

Other skills

  • Typing
  • Detail Oriented
  • Customer Service

About the company

WORKOO.NET logo

WORKOO.NET

Staffing & Recruiting

WORKOO.NET: HR OTHERWISE ... Workoo is a human resources exhibition platform, a saas designed for the easy enhancement of skills of all kinds. Only the essenciel is displayed, it is not a social network. People pay $1 a year to be professionally exposed worldwide. THE PROBLEM THAT GENERATES THE IDEA: AN INCOMPLETE PROCESS... Information is the only weapon of economic wars of this time, and more importantly the enhancement of information. Workoo is now the leader of a sector Bitterly behind the technological advance of the world, which of course is expensive for humanity. Very often hired under an instant need, the staff is recruited on the basis of somes few elements, while it is still sorely lacking informations about their real abilities. Too late often when we get there, we do with and we adapt. But it's not at the post to adapt to the incompetences of the person, it's up to the person to be adaptable to the job. Thus, the profiles genuinely correspondents are referred to sectors that are inappropriate to their skills and abilities by, and the vicious circle begins again. AN EFFICIENT SOLUTION: HR OTHERWISE ... For humanity we have totally redesigned the model of direct recruitment, since the best way to predict future is to create it. We started on the basis of real information necessary for the development of a skill, what does it matter at what level it is? We have a set, which effectively responds to all fields of view that leads to a recruitment of profiles corresponding for the success of all.

Company details

Company typeSME
IndustryStaffing & Recruiting
Company size51 - 200

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Job description

An established company is currently hiring a remote data entry clerk. The position is part time, very flexible on hours, and is a permanent opportunity within the company. Starting pay is up to $20 per hour, depending on experience.

No prior experience is required, however, the ideal applicant will have previous I.T. Help Desk ticket experience or has worked online customer service for a technology company or busy online retailer. Applicants interested in this position must be comfortable working on the computer all day and have exceptional typing skills and an attention to detail. Individuals who are interested in finding a job opportunity that allows for career growth into an Information Technology or Customer Service Help Desk role are strongly encouraged to apply.

The Data Entry Clerk is responsible for receiving requests for technical assistance from customers. The data entry clerk is responsible for opening requests and submitting into the companys ticketing system for the Help Desk technicians to review. The data entry clerk will review each open ticket to see the outcome from the help desk (did they fix the problem or does it require a coordinated call to customer, etc.) The clerk then emails responses to customers to ensure they are provided with exceptional customer service and receive the updates. You must be organized and focused on each ticket being closed out quickly.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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