ABOUT YOU
We are seeking a hands-on and forward-thinking AI Engineer to help build and operate the intelligent systems that power Xsolla's infrastructure. As part of our Infrastructure Team, you will implement AI-driven solutions across cloud optimization, security, automation, and developer support — helping us shift from manual and reactive operations to predictive, self-optimizing infrastructure management.
The ideal candidate brings solid infrastructure engineering experience combined with practical knowledge of AI/ML integration. You are comfortable working with LLMs, ML pipelines, and AI automation frameworks, and you know how to apply them to real operational problems at scale. You thrive in environments that require both technical depth and the ability to experiment, iterate, and deliver.
If you're passionate about using AI to transform how infrastructure is built and operated — and want to be part of a team that is driving that transformation at a global gaming company — we'd love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
Design and implement AI/ML-powered solutions for infrastructure use cases, including predictive autoscaling, anomaly detection, intelligent cost optimization, and automated remediation across GCP and multi-cloud environments
Build and maintain AI-driven monitoring and observability systems that correlate logs, metrics, and traces to surface root causes, predict bottlenecks, and reduce mean time to resolution (MTTR)
Develop and operate automated incident response workflows using AI-powered playbooks that diagnose, contain, and resolve infrastructure issues with minimal manual intervention
Integrate AI tooling into CI/CD pipelines to improve deployment reliability, automate test prediction, score release health, and support rollback automation
Contribute to the development of internal AI agents and virtual assistants integrated into developer workflows (Slack, IDEs, Confluence) — enabling self-service for provisioning, troubleshooting, and infrastructure guidance
Implement AI/ML-based anomaly detection and automated vulnerability management workflows to enhance the security posture of Xsolla's infrastructure
Prototype and productionize Generative AI solutions for infrastructure automation, including auto-generation of Terraform/Puppet modules, IaC configurations, runbooks, and change documentation
Collaborate with senior engineers and leadership to evolve and execute the infrastructure AI strategy across its implementation phases
Maintain clear documentation of AI tools, integrations, and automated workflows; share knowledge and best practices across the team
Qualifications:
5–7 years of experience in infrastructure engineering, DevOps, SRE, or a related field
Hands-on experience with GCP (priority) and/or AWS; solid understanding of cloud resource management, scaling, and cost structures
Practical experience building or integrating AI/ML-powered tools in an operational context (anomaly detection, predictive models, LLM-based automation, or similar)
Experience with infrastructure-as-code tools — Terraform, Puppet, Ansible, or equivalent
Proficiency in Python for scripting, automation, and AI/ML integration; Bash or Go a plus
Working knowledge of Kubernetes and container orchestration in production environments
Familiarity with observability and monitoring stacks (Prometheus, Grafana, ELK, Datadog, or similar)
Familiarity with LLM APIs (OpenAI, Anthropic, or similar) and prompt engineering for operational use cases
Strong problem-solving mindset with a bias toward automation and eliminating toil
Fluent in English (written and verbal)
Nice To Have:
Experience with AI workflow orchestration frameworks (LangChain, LlamaIndex, n8n, or similar)
Exposure to AIOps platforms (Dynatrace, Datadog AI, Moogsoft, BigPanda, or similar)
Background in FinOps or AI-driven cloud cost optimization
Familiarity with vector databases (Weaviate, Pinecone, Qdrant) for knowledge retrieval systems
Experience with VMware or hybrid cloud environments
GCP and/or AWS cloud certifications
Prior experience in gaming, high-growth tech, or SaaS platform environments
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
