Role overview

Qualifications

Demonstrated track record of shipping production systems
Strong systems thinking and logical reasoning
High ownership mindset; operates well with minimal supervision
Comfortable with ambiguity and fast iteration cycles

Responsibilities

Translate business goals into working, deployable systems
Define architecture, workflows, and implementation plans
Ship and maintain production-grade systems — not demos or prototypes
Turn ambiguous ideas into working demos within hours or days

Key facts

Remote from: India
Full time
Full Stack Engineer
English

Hard skills

Software Prototyping Scalability Continuous Monitoring Telemetry User Experience (UX) Front End (Software Engineering) Evaluation Projects Test Automation Open Source Intelligence

Other skills

Systems Thinking
Logical Reasoning
Dealing With Ambiguity

About the company

HighLevel

Information Technology & Services

One white-labeled marketing app to rule them all. HighLevel is everything your agency needs to succeed!Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more!Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!Use our built in tools to collect payments, schedule appointments, and track analytics!

Company details

Company typeScaleup

IndustryInformation Technology & Services

Company size201 - 500

Links

Website LinkedIn See all jobs

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Job description

About HighLevel:
HighLevel is an AI-powered operating system that helps businesses grow. Over 1 million businesses globally run on HighLevel, processing 15+ billion API hits, 2.5 billion messaging events, and 470 terabytes of data daily across 250+ micro services and 1 million+ domains worldwide. HighLevel answers over 1.3m+ calls a month using AI, and sends over 17m text messages using AI. Together with AskAI, the agent builder and the AI employee it is the AI platform of choice to grow.

Our People:
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

About the Role:
The traditional model of siloed product managers, designers, and engineers is too slow for modern AI-native development. At HighLevel, every engineer owns a product outcome end-to-end, from idea to prototype to production to scale. You will operate as a Team of One. With AI tooling and strong engineering infrastructure, a single engineer can now build what previously required an entire squad. You are not implementing tickets. You own the product.

What You'll Do:

End-to-End Product Ownership:

Translate business goals into working, deployable systems

Define architecture, workflows, and implementation plans

Ship and maintain production-grade systems — not demos or prototypes

Rapid Prototyping & Iteration:

Turn ambiguous ideas into working demos within hours or days

Prototype using code, AI tooling, automation, or low-code systems

Validate through experiments and real user feedback, then iterate to production quality

Build AI-Native Systems:

Design and orchestrate LLM agents, retrieval pipelines, workflow automation, memory layers, APIs, and guardrails. Build for resilience against hallucinations, model variability, and quality degradation over time.

Design for Scale, Cost & Performance:

Reason through token consumption, inference cost, latency constraints, infrastructure scalability, and system resilience. The goal: systems that work efficiently at scale.

Operational Excellence:

Instrument systems with monitoring and telemetry

Build evaluation loops for continuous quality improvement

Automate workflows that increase engineering velocity

Maintain clear, repeatable documentation

Minimum Qualifications:

Demonstrated track record of shipping production systems

Strong systems thinking and logical reasoning

High ownership mindset; operates well with minimal supervision

Comfortable with ambiguity and fast iteration cycles

Experience with APIs, automation tools, or AI platforms

Ability to reason about infrastructure tradeoffs and system reliability

Preferred Qualifications:

Experience building LLM-based or AI-driven products

Familiarity with evaluation frameworks, monitoring, or instrumentation

Experience with data pipelines, analytics, or telemetry

Strong UX and front-end sensibility

Portfolio or GitHub showcasing deployed systems

Stack: React / Vue / Angular · Node.js / Python / Java

What Success Looks Like:

Consistently reduces cycle time from idea to production

Ships production-grade systems, not experiments

Balances quality, latency, and cost in system design

Builds evaluation loops that improve product performance over time

Why You'll Love Working Here:

Massive Impact: Your work directly affects millions of businesses worldwide

High Autonomy: We trust builders to own outcomes, not just tasks

Remote-First: Work from anywhere; we measure results, not hours

AI-Native Stack: Latest tooling to accelerate building and experimentation

Builder Culture: We value speed, ownership, clarity of thought, and execution

EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record-keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

We encourage you to review our Privacy Policy before submitting your application.

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