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Partner Account Manager (GSI)

Role overview

Qualifications

  • Minimum 8-10+ years of experience in a software/SaaS business-to-business environment
  • Experience in managing GSI partner accounts such as: Deloitte, TCS, Infosys
  • Excellent interpersonal skills and an ability to build strong relationships with partners
  • Fluent in English — both verbal and written

Responsibilities

  • Building strong partner relationships and serving as a trusted advisor
  • Using strategic thinking and relationship management to drive growth from existing partners
  • Managing renewals of annual agreements
  • Conducting regularly scheduled partner check-in calls

Key facts

Other skills

  • Social Skills
  • Microsoft Office
  • Communication
  • Teamwork
  • Problem Solving

About the company

Creatio logo

Creatio

No-Code / Low-Code Platforms

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. We help our customers digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams. Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals. Our customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code, and a universe of ready-to-use templates and connectors. Our platform empowers knowledge workers to build applications with no-code while increasing organizational capacity. We believe in genuine care. We build sincere relationships with our clients and partners by giving a hand first and then thinking about business, communicating transparently and openly, and listening, adjusting and bringing value. Creatio is an American company headquartered in Boston, MA. We have 700+ employees in six offices and a local presence in 25 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group and many others. Creatio partners with 700 GSIs and local integrators. Our culture is about genuine care for our clients and partners, passion, going the extra mile and staying positive.

Company details

IndustryNo-Code / Low-Code Platforms
Company size501 - 1000

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Job description

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organisations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  

We’re proud to be recognised by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. 

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognising our commitment to employee wellbeing and a strong workplace culture. 


Who We’re Looking For 

We are seeking a passionate, proactive, and results-driven Partner Account Manager (GSI) who is excited to contribute to a fast-growing and innovative company. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table. 

You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated. 

The role is based in the USA.


Responsibilities
Responsibilities
Partnership Development
  • Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners’ day-to-day needs
  • Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities
  • Managing renewals of annual agreements
  • Performing quarterly business reviews both onsite and remotely
  • Delivering satisfied partner relationships that result in references, case studies, and renewals
  • Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction
  • Partner Sales
  • Lead generation process
  • Lead the qualification process with the partner
  • Sales strategy discussion
  • Meeting confirmation and participation with a client
  • Tight collaboration with the sales team for the fastest progress
  • Partner Acquisition
  • Deep search in social media and identify/contact potential partners for new business opportunities
  • Acquire new target partners and supervise the onboarding provision 

  • Requirements
  • Minimum 8-10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement
  • Experience in managing GSI partner accounts such as: Deloitte, TCS, Infosys
  • Excellent interpersonal skills and an ability to build strong relationships with partners
  • Strong personal network within the region
  • Driven, highly motivated, and passionate about sales
  • Professional sales training would be an advantage but not essential
  • Fluent in English — both verbal and written
  • Understanding of CRM and BPM applications, experience in executing business solutions
  • Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint.
  • What To Expect From Us
    • Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. 
    • Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. 
    • Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. 
    • Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. 

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
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