Key Facts

Remote From:

New York (USA)

Category: Customer Experience Manager

Full time

English

Hard Skills

Organizational Structure Client Services Event Scheduling

Other Skills

•
Communication
•
Detail Oriented
•
Teamwork
•
Time Management

Roles & Responsibilities

Strong communication and organizational skills
Detail-oriented with the ability to manage multiple tasks
Professional and client-focused mindset
Comfortable working independently in a remote environment

Requirements:

Communicate with clients via email and online platforms
Support scheduling, appointments, and coordination of client timelines
Assist with organizing event and experience details
Maintain accurate and organized client records

Job description

About the Role

Aisle & Abroad is seeking a Remote Customer Experience Associate to support client communication, scheduling, and coordination for weddings, events, and destination experiences.

This role focuses on creating a smooth and positive experience for clients by assisting with organization, communication, and planning support. It is ideal for individuals who enjoy working with people, staying organized, and contributing to meaningful and well-executed experiences.

Key Responsibilities

Communicate with clients via email and online platforms

Support scheduling, appointments, and coordination of client timelines

Assist with organizing event and experience details

Maintain accurate and organized client records

Provide general support to ensure a seamless client experience

Collaborate with team members to support daily operations

Requirements

Strong communication and organizational skills

Detail-oriented with the ability to manage multiple tasks

Professional and client-focused mindset

Comfortable working independently in a remote environment

Basic proficiency with online tools and communication platforms

Work Environment

Fully remote position
Flexible work structure
Supportive and collaborative team environment
Training and resources provided

About Aisle & Abroad

Aisle & Abroad is a wedding, event, and destination experience studio focused on creating meaningful celebrations and curated journeys. We support clients with weddings, events, honeymoons, and milestone experiences through thoughtful planning and personalized service.

This role is ideal for individuals interested in client services, events, and flexible remote work environments.

Ready to apply?

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