Key Facts

Remote From:

California (USA) , Georgia (USA)

Full time

English

Hard Skills

Microsoft Bookings Online Communication

Other Skills

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Organizational Skills
•
Customer Service
•
Non-Verbal Communication
•
Detail Oriented

Roles & Responsibilities

Strong written and verbal communication skills
Excellent attention to detail and organizational abilities
Comfortable using online booking systems and digital tools
Ability to work independently in a remote environment

Requirements:

Assist clients with researching and selecting hotel accommodations based on preferences and travel needs
Coordinate and confirm hotel reservations, including dates, room types, and guest details
Respond to client inquiries regarding availability, pricing, and property amenities
Review booking information for accuracy and completeness

Job description

Position Overview

We are seeking detail-oriented and customer-focused individuals to join our team as a Hotel Booking Specialist. This fully remote role supports clients with researching accommodations, coordinating reservations, and ensuring accurate booking details for a smooth travel experience.

This is an entry-level opportunity within the travel and hospitality space. No prior travel experience is required. Structured onboarding and ongoing training are provided.

Key Responsibilities

Assist clients with researching and selecting hotel accommodations based on preferences and travel needs

Coordinate and confirm hotel reservations, including dates, room types, and guest details

Respond to client inquiries regarding availability, pricing, and property amenities

Review booking information for accuracy and completeness

Maintain organized records of reservations and client communications

Provide follow-up support prior to arrival and after stay as needed

Qualifications

Strong written and verbal communication skills
Excellent attention to detail and organizational abilities
Comfortable using online booking systems and digital tools
Ability to work independently in a remote environment
Customer service, hospitality, or administrative experience is helpful but not required

What We Offer

Structured onboarding and step-by-step training
Access to hotel booking platforms and supplier resources
Flexible fully remote work environment
Supportive and collaborative team culture

Ideal Candidate

This role is ideal for individuals seeking remote customer service or hospitality-related work, those exploring entry into the travel industry, or professionals with service-oriented backgrounds.

Ready to apply?

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