Key Facts

Remote From:

Indiana (USA)

Full time

Mid-level (2-5 years)

English

Hard Skills

Carrier Management Price Negotiation Transportation Modes

Other Skills

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Microsoft Windows
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Microsoft Word
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Microsoft Excel
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Communication
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Relationship Management
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Problem Solving
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Organizational Skills
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Detail Oriented

Roles & Responsibilities

Minimum of 2 years in the Transportation / Logistics field
Proficiency with Microsoft Windows, Word, and Excel
Experienced with logistics software, including data entry
Knowledgeable in carrier procurement, rate negotiation, and market rate analysis

Requirements:

Generate, process, and manage orders using TMS software
Procure carriers and negotiate competitive rates for available shipments
Track and monitor shipments to ensure accurate and timely deliveries
Provide rate quotes and negotiate pricing directly with sales teams

Storage Solutions - A Jungheinrich Company

About Storage Solutions - A Jungheinrich Company

Storage Solutions - A Jungheinrich Company is comprised of a team of warehouse and automation design experts who collaborate and partner with distribution or fulfillment operations throughout North America and worldwide. We take a holistic approach to address challenges in your warehouse operations, including increasing storage capacity and optimizing inventory slotting for best-in-class picking operations. We also consult on operational challenges through facility design and work closely with our clients to find the right mix of technology, automation, and material handling solutions to suit their needs. The Storage Solutions team has evolved to address challenges in operations at all stages of a project lifecycle. Our commonsense approach means we can develop and design the optimal solution for your needs, whether you’re tasked to start up a new facility, adapt to a change in demand, or relocate your operations. An integral part of successful projects, especially automation-focused projects, is having the right tools to implement and maintain a new system. To meet that need, our in-house project management team can assist with managing permits, safety inspections, logistics, and maintenance. From design to best-in-class installation, our turnkey capabilities offer a single point of contact so you’re able to control and command your project timeline to match your unique needs. Founded in 1978 as a distributor of new and used warehouse equipment, we have seen the supply chain industry change at a rapid pace and have worked with our clients, as well as our suppliers, to adapt alongside it. Whether your project is two thousand square feet or two million, our team is equipped with the right expertise and experience to help you get it done.

Founded: 2018

Company size: 201 - 500

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Job description

Job Type

Full-time

Description

Job Title: Freight Broker
Department: LHS
Location: Westfield, IN, Remote
Employment Type: Full Time

We are seeking a motivated Freight Broker to join our logistics team. The ideal candidate will play an essential role in maintaining smooth, efficient transportation operations for our sales teams. In this role, you will take full ownership of managing shipments from start to finish, overseeing each step from order generation through delivery. You'll also be responsible for building strong relationships with carriers and collaborating closely with our sales teams, negotiating competitive rates, and leveraging technology to ensure seamless freight operations.

OVERALL RESPONSIBILITIES

Order Processing

Generate, process, and manage orders using TMS software.
Accurately enter shipment data, track order progress, and provide follow-ups as necessary.

Carrier Coordination and Dispatch

Procure carriers and negotiate competitive rates for available shipments.
Dispatch pickup orders and manage daily load activities to ensure timely, efficient delivery.
Act as the main point of contact for carriers, supporting and managing relationships consistently.

Shipment Tracking

Track and monitor shipments to ensure accurate and timely deliveries.
Collect and organize Proof of Delivery (POD) and invoice documentation from carriers.

Internal Customer Relations and Service Excellence

Provide rate quotes and negotiate pricing directly with sales teams, ensuring prompt and transparent communication.
Maintain high service standards, promptly addressing inquiries and meeting client needs.

Operational Excellence and Problem-Solving

Actively monitor all loads, collaborating with ?team members to address issues proactively.
Analyze carrier performance, market conditions, and pricing to deliver the best service solutions.

Communication and Relationship Management

Engage regularly with carriers, shippers, and sales teams to meet service commitments and resolve shipment or delivery ?????issues.
Maintain accurate records in TMS and other platforms to track carrier information and shipment history effectively.

KNOWLEDGE & SKILLS REQUIREMENTS

Proficiency with Microsoft Windows, Word, and Excel.
Minimum of 2 years in the Transportation / Logistics field.
Familiarity with various transportation modes and trailer types.
Experienced with logistics software, including data entry.
Knowledgeable in carrier procurement, rate negotiation, and market rate analysis.
Effective in coordinating directly with drivers and dispatchers to ensure timely deliveries and make sound judgment calls.

PROFESSIONAL QUALITIES

Highly organized with the ability to manage multiple orders, track shipments, and ensure timely follow-ups.
Proficient in maintaining accurate records in TMS and related platforms.
Detail-oriented in processing orders, documenting PODs, and ensuring compliance with service standards. ·
Skilled in collaborating with sales teams to coordinate shipment details and timelines. Strong relationship-building with suppliers, shippers, and internal teams.
Service-oriented, focused on high standards and resolving issues promptly.

WORK CONDITIONS

Office or remote position during regular business hours
Sitting in front of a computer for extended periods of time will be required

Why work for Storage Solutions – A Jungheinrich Company?

Our greatest asset is our people. We have built a team of passionate intralogistics experts who collaborate and partner with distribution and fulfillment operations across North America and worldwide. We believe in providing tailored solutions for every square foot of an operation, and behind these solutions is a carefully selected team that shares our vision, culture, and core values.

We are committed to fostering a supportive and inclusive workplace where every team member can thrive. When you join us, you become part of a family that values your growth, well-being, and contributions. Together, we innovate, solve challenges, and celebrate successes.

Additional Benefits