Key Facts

Remote From:

Fixed term

English

Hard Skills

Pharmacovigilance Regulatory Compliance Process Improvement Process Safety Vendor Management Process Optimization Data-Driven Decision Making Auditing DOT (Department Of Transportation) Inspections

Other Skills

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Leadership
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Communication
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Collaboration
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Team Building
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Accountability

Roles & Responsibilities

Extensive experience in pharmacovigilance / drug safety within the pharmaceutical or biotech industry
Proven leadership experience managing global PV operations and teams
Strong knowledge of global PV regulations (e.g. FDA, EMA, ICH, GVP)
Experience in case processing, safety systems, and vendor management

Requirements:

Provide strategic leadership and oversight of global PV operations, including case management and end‑to‑end safety processes
Ensure compliant, high-quality, and timely processing of safety data in line with global regulatory requirements
Drive operational excellence through continuous improvement, automation, and process optimisation initiatives
Oversee PV vendors and partners, ensuring performance, quality, and compliance standards are met

Job description

This is a remote position.

At Arriello , we provide Pharmacovigilance, Quality & Compliance, and Regulatory Affairs services to global pharmaceutical and life sciences companies, helping them meet regulatory requirements and protect patient safety.

We are a growing business with a collaborative culture focused on high‑quality delivery, continuous improvement, and giving people the space to do their best work.

Our values guide how we work:

Inclusive – We value fairness, respect, and learning from one another
Dedicated – We deliver practical, client‑focused solutions
Innovative – We work together to find better ways forward
Passionate – We build strong relationships and care about the quality of what we do

The opportunity

We are seeking an experienced and strategic Head of Pharmacovigilance (PV) Operations to lead our global safety operations and drive excellence across end‑to‑end pharmacovigilance delivery. This is a senior leadership role responsible for ensuring the highest standards of patient safety, regulatory compliance, and operational performance across all PV activities.

You will play a pivotal role in shaping the future of PV operations through innovation, transformation, and strong cross-functional leadership.

What you will do

As Head of PV Operations, you will:

Provide strategic leadership and oversight of global PV operations, including case management and end‑to‑end safety processes
Ensure compliant, high-quality, and timely processing of safety data in line with global regulatory requirements
Drive operational excellence through continuous improvement, automation, and process optimisation initiatives
Lead organisational transformation, including outsourcing strategies and technology adoption to enhance efficiency and scalability.
Oversee PV vendors and partners, ensuring performance, quality, and compliance standards are met.
Establish and monitor KPIs, dashboards, and performance metrics to support data-driven decision making.
Collaborate with cross-functional stakeholders including Clinical, Regulatory, Medical Affairs, Quality, and IT.
Ensure inspection readiness and support audits and regulatory inspections globally.
Build, lead, and develop a high-performing PV operations team, fostering a culture of excellence and accountability.

Requirements

Extensive experience in pharmacovigilance / drug safety within the pharmaceutical or biotech industry
Proven leadership experience managing global PV operations and teams
Strong knowledge of global PV regulations (e.g. FDA, EMA, ICH, GVP)
Experience in case processing, safety systems, and vendor management
Track record of driving process improvement, transformation, and operational efficiency
Excellent stakeholder management and communication skills
Degree in Life Sciences, Pharmacy, Medicine, or related field (advanced degree preferred)

Benefits

Work remotely while contributing to a global life sciences consultancy .
Lead quality operations that directly influence patient safety and regulatory compliance.
Collaborate in a multicultural, inclusive, and innovative environment.
Enjoy opportunities for career progression, professional development, and international exposure.
Flexible Work Options : Remote working flexibility to support your lifestyle.
Generous Time Off: Enjoy 5 weeks of holiday plus national holidays and 3 personal days to recharge.
Home Office Support: Get support to create a productive home office setup.
Bonuses: Benefit from an annual bonus program, spot bonuses, and employee-nominated recognition.

Arriello is an Equal Opportunity Employer. We are committed to creating a diverse, inclusive, and respectful workplace where all individuals are valued and treated with dignity. We encourage applicants from all backgrounds, including but not limited to race, colour, religion, gender, gender identity, sexual orientation, age, disability, national origin, or any other characteristic protected by law.

In line with our commitment, we provide reasonable accommodations to applicants with disabilities throughout the hiring process. If you require any accommodation, please contact us at recruitment@arriello.com .