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Vice President Customer Advocacy - Acute / Ambulatory RCM

Role overview

Qualifications

  • 7+ years of experience in ambulatory and acute operations management and management consulting or advisory services.
  • 5+ years of revenue cycle experience, including Patient Access and Billing.
  • Proven record of accomplishment of managing large-scale parallel transitions.
  • Master’s degree in business or healthcare, such as MBA, MHA, or MPH

Responsibilities

  • Proactively identifies opportunities for financial, operational, and delivery performance enhancement.
  • Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation.
  • Partner closely with our technology teams to deploy implement our suite of products/workflow engines to drive best operational outcomes.
  • Analyze business metrics trends, potential issues escalations, client feedback business strategy.

Key facts

Other skills

  • Analytical Thinking
  • Communication
  • Problem Solving

About the company

AQuity Solutions logo

AQuity Solutions

Digital Health & Health Tech

Headquartered in Cary, NC, AQuity provides solutions for 21 of the Top 25 and over half of the Top 250 Health Systems in the United States. AQuity employs over 7,500 virtual scribe and medical transcription document capture specialists, medical coders, coding and billing auditors, and interim management professionals across the United States, India, Australia, Canada, and the U.K. With over 40 years of experience in solutions for healthcare, AQuity is recognized year after year by KLAS and Black Book as a leading vendor in multiple disciplines. AQuity is privately held. https://aquitysolutions.com.

Company details

Company typeXLarge
IndustryDigital Health & Health Tech
Company size1001 - 5000

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Job description

About IKS Health:

www.ikshealth.com   

As the Vice President (VP), Customer Advocacy - Acute / Ambulatory, you will collaborate with health system clients on a range of complex assignments to provide practical and innovative solutions. Assess the current performance of their ambulatory revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes. Building relationships with clients and seeking opportunities to expand the scope of their business and financial outcomes

Responsibilities:

Proactively identifies opportunities for financial, operational, and delivery performance enhancement.

Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation.

Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes.

Analyze business metrics trends, potential issues & escalations, client feedback & business strategy

Qualifications/Requirements:

Targeting the Northeast corridor (NY, NJ, CT) to effectively manage health system clients in this region.

7+ years of experience in ambulatory and acute operations management and management consulting or advisory services.

5+ years of revenue cycle experience, including Patient Access and Billing.

Proven record of accomplishment of managing large-scale parallel transitions.

Expertise in leading revenue cycle assessments, system implementations, and operations.

Expertise in revenue workflow optimization and/or performance improvement.

Ability to travel 50% of the time

Education:

Master’s degree in business or healthcare, such as MBA, MHA, or MPH

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Compensation and Benefits: The base salary range for this position is $225,000-$300,000. Pay is based on several factors, including but not limited to current market conditions, location, education, work experience, certifications, etc. IKS Health offers a competitive benefits package, including healthcare, 401k, and paid time off (all benefits are subject to eligibility requirements for full-time employees). IKS Health is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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