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Field Service Engineer I

Role overview

Qualifications

  • Technical aptitude in healthcare technologies
  • Ability to travel regionally for service calls
  • Strong communication skills
  • Experience with equipment maintenance

Responsibilities

  • Performing preventive maintenance, diagnostics, calibration, and repair on medical equipment
  • Conducting performance verification and equipment testing
  • Documenting service activities and managing work orders
  • Communicating with dispatch teams and customers for coordination

About the company

CSA Service Solutions LLC. logo

CSA Service Solutions LLC.

CSA is a nationwide technical service and professional solutions provider specializing in the Self-Service, Critical Power, Laboratory and Healthcare technology sectors. We've developed a cost effective service delivery methodology through the creation of our Customer Centric Service Delivery Model that enables us to deliver the highest quality technical equipment services and professional solutions at very competitive prices. This scalable model serves as the service delivery engine powering the technical sectors we specialize in and enables us to provide service delivery solutions across most high-tech industries. CSA Self-Service Solutions – Interactive Kiosks & Digital Signage CSA Self-Service Solutions is a premier self-service solutions provider focused on providing professional solutions that lower the total cost of ownership throughout the lifecycle. www.csakiosk.com CSA Power Solutions - Complete Solutions for Critical Power Systems CSA Power Solutions provides a comprehensive portfolio of critical power systems sales, rental and service solutions. We provide comprehensive solutions that are customized to meet any critical power requirement. www.csapower.com CSA Laboratory Solutions - Laboratory Optimization & Compliance Solutions CSA Laboratory Solutions is a nationwide service provider of practical, science-based multi-vendor laboratory instrument services, asset management and FDA compliance consulting. www.csalabservices.com CSA Healthcare Solutions - Service Solutions for Healthcare Technology Companies CSA Healthcare Solutions provides service solutions for medical equipment manufacturers, medical equipment dealers, healthcare IT companies and pharmaceutical manufacturers. Our solutions include flexible medical device & laboratory services, clinical education solutions and FDA compliance & validation services. www.csahealthcare.com

Company details

Company size201 - 500

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Job description

Field Service Engineer I – Healthcare Technology

Join a growing company that keeps critical healthcare equipment running.

Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly expanding national technical services provider supporting leading OEM partners in the healthcare industry. Our technicians play a key role in ensuring hospitals and healthcare providers have reliable, properly functioning equipment that supports patient care.

At EMSAR, we invest in our technicians with paid training, professional development, and the tools needed to succeed in the field.


Why Join EMSAR?

  • Paid technical training and certifications
  • Company-provided tools and equipment
  • Travel expenses covered by the company
  • Opportunity to work with advanced healthcare technologies
  • Exposure to multiple types of medical and diagnostic equipment

What You’ll Do

As a Field Service Engineer, you’ll provide hands-on technical support to healthcare facilities. This includes installation, maintenance, troubleshooting, and repair of a variety of specialized equipment.

Key responsibilities include:

  • Performing preventive maintenance, diagnostics, calibration, and repair on laboratory instruments, medical diagnostic equipment, and kiosk systems
  • Conducting performance verification and equipment testing to ensure compliance and reliability
  • Documenting service activities and managing work orders using EMSAR’s ServiceMax system
  • Communicating with dispatch teams and customers to coordinate service calls
  • Representing EMSAR professionally while working at customer facilities

 

Expect 25% of the role to include documentation and service reporting, with the majority focused on hands-on technical work in the field.

This position could require regional day trips and occasional overnight stays. All travel is company paid.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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