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Business Operations Coordinator

Key Facts

Remote From: 
Full time
English

Other Skills

  • Customer Service
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Communication
  • Teamwork
  • Problem Solving
  • Detail Oriented
  • Self-Motivation
  • Calmness Under Pressure

Roles & Responsibilities

  • High School Diploma
  • Customer service or hospitality experience preferred
  • Self-motivated with the ability to work independently
  • Proficient in Microsoft Word, Outlook and Excel

Requirements:

  • Provide Product Yield Management (PYM) operational support via phone, Microsoft Teams, email, and other platforms
  • Support sales and marketing performance by managing system initiatives, including system integrity reviews, testing (UAT), training, vendor coordination, and implementation of enhancements
  • Partner cross-functionally to evaluate systems, processes, and compliance with company policies
  • Manage Salepoint inventory, monitor balances, and adjust inventory to align with site needs and Sales Plan requirements

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

 

The Business Operations Coordinator provides high-level support across Travel + Leisure Co.’s Sales and Marketing locations, partnering with site marketing, sales, and operations teams. This role manages sales systems and initiatives, supports the implementation of operational processes, and serves as a key point of contact for site support, troubleshooting, and training. Coordinators also assist with inventory management and special projects as needed. This is a fully remote role; however, candidates must reside within commuting distance of Orlando, FL for regular meetings. The schedule is Friday–Monday, 8:00 AM – 6:00 PM (Tues–Thurs off).

How You'll Shine:

  • Provide Product Yield Management (PYM) operational support via phone, Microsoft Teams, email, and other platforms, ensuring timely responses and adherence to service standards.

  • Support sales and marketing performance by managing system initiatives, including system integrity reviews, testing (UAT), training, vendor coordination, and implementation of enhancements.

  • Communicate system updates, business changes, and provide post-launch support to internal teams, vendors, and field users.

  • Partner cross-functionally to evaluate systems, processes, and compliance with company policies; recommend improvements and communicate key initiatives to field teams.

  • Create and distribute communications (memos, updates) related to sales systems, programs, policies, and operational initiatives.

  • Manage Salepoint inventory, monitor balances, and adjust inventory to align with site needs and Sales Plan requirements while driving process improvements and supporting team performance.

What You'll Bring:

  • High School Diploma

  • Customer service or hospitality experience preferred.

  • Self-motivated with the ability to work independently

  • Able to manage multiple projects simultaneously in a fast-paced environment

  • Highly organized with excellent attention to detail

  • Comfortable working under pressure and handling stressful situations

  • Effective verbal and written communication skills

  • Ability to effectively partner with cross-functional teams at all levels

  • Collaborative team player who can align individual work with broader team objectives

  • Excellent problem-solving skills with the ability to make sound decisions

  • Capable of providing clear direction and recommendations to business partners for optimal outcomes

  • Proficient in Microsoft Word, Outlook and Excel

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

 

 

 

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

 

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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