Our Account Executives drive PetDesk’s growth by attracting new veterinary clinics and expanding relationships with existing customers within defined territories. In this remote role, you’ll manage the full sales cycle—from outbound prospecting to deep discovery qualification, demo, and close—while also converting inbound interest and partnering closely with our Sales Development team.
You’ll use a consultative, solution-oriented sales approach grounded in credibility, trust, and a deep understanding of veterinary practice needs. A successful AE never skips discovery, educates buyers, recommends the right PetDesk solutions across our product suite, and collaborates cross-functionally with Marketing, Implementation, Customer Success, and Product to guide prospects smoothly through each stage of the customer journey.
Prospect, qualify, and nurture leads through consistent outbound activity, delivering tailored product demos that address the needs of veterinary practices
Manage an accurate pipeline and forecast by using Salesforce and Gong Deal Boards as your single sources of truth, ensuring complete, timely data that supports visibility and coaching
Lead high-quality sales conversations, reviewing call notes same-day, preparing stakeholders with full context, and guiding the agenda to address customer needs
Own key onboarding and handoff steps, including kickoff scheduling and payment-related transitions for new product sales, while leveraging automation to streamline the customer journey
Partner cross-functionally with Marketing, Implementation, Customer Success, and Product to ensure a smooth, customer-centric experience from first touch through go-live
Demonstrate accountability and integrity by owning outcomes, solving problems proactively, maintaining ethical selling practices, and protecting customer information
Stay adaptable and growth-oriented, continuously learning through product updates, market trends, and new sales techniques
Travel approximately 10% for trade shows, sales kickoffs, customer events, and industry conferences
2+ years of full-cycle SaaS inside sales experience, with a track record of owning your pipeline, forecasting accurately, and hitting revenue targets
Hands-on CRM expertise (Salesforce preferred), with strong attention to detail in data accuracy, follow-ups, and documentation
Excellent communicator, especially over the phone—our sales motion is 95% virtual, so clarity, professionalism, and reliable follow-through are essential
Strong work ethic and learning mindset, staying coachable, applying feedback, and taking accountability for your performance
Natural problem solver who brings clear analysis, proposed solutions, and consistent follow-through
Collaborative team player who contributes to shared goals and works effectively with Marketing, Implementation, and Customer Success
You are committed to focusing your time and energy on this role exclusively; while we respect a strong hustle, we are not seeking candidates who are actively working multiple sales roles
Bonus points for experience in the veterinary industry or selling to small businesses
PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships.
Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.
Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.
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