Applied AI Engineer

ProCrewz® is the essential event labor management platform and mobile application, blending convenience, efficiency, and cutting-edge technology for event professionals. In coordination with its parent company, Finley Road Partners, ProCrewz® provides efficient collaboration and streamlined communication for event managers and their remote teams throughout North America. The mobile app and client portal makes coordination and management much simpler in a fast-paced, event-driven environment. Seamless, connected, and dependable, ProCrewz® is the digital evolution of event labor management.

The Applied AI Engineer is a hands-on engineering role responsible for translating the day-to-day workflows of live events and sports broadcast operations into AI-powered software. Reporting to the Vice President of Engineering, the incumbent will partner closely with internal product teams and departments to identify high-leverage automation opportunities and ship AI features and integrations that move metrics for the business. This is a fully remote role with some required travel based on business need.

General Duties/Responsibilities

• Partner closely with Product Management, Engineering, and customer-facing teams to deeply understand operational workflows across sports broadcast, live events, and live music
• Identify, scope, and ship AI-powered features and automations that solve specific operational pain points
• Design and deploy production LLM systems with rigorous evals, guardrails, and observability — payroll and labor compliance are domains where silent failures are not acceptable
• Build custom integrations between the ProCrewz platform and adjacent systems in the live events tech stack
• Own AI feature delivery end-to-end: discovery, prototyping, build, deployment, and post-launch support
• Contribute customer and operational learnings back into the core platform roadmap
• Own the technical roadmap for prompt design, RAG architectures, and agent frameworks, while empowering the wider engineering organization to adopt these best practices
• Contribute to the AI-first SDLC currently used across the organization, where the majority of platform code is AI-assisted via Codex, Cursor, and Claude Code

• 4+ years of professional software engineering experience with a track record of shipping production systems that real users depend on
• Demonstrated, hands-on experience building production LLM applications — prompt engineering, retrieval-augmented generation, agentic workflows, tool use, structured outputs, and evals. Candidate must have shipped at least one production AI feature, not just prototypes or demos
• Strong full-stack fundamentals across modern backend services, API design, data pipelines, and frontend (React/TypeScript or comparable)
• Strong written communication and the ability to translate technical tradeoffs into business language for non-technical stakeholders
• Bias toward shipping — comfortable moving from problem to working prototype in days rather than weeks, with iteration in front of internal users and customers
• Comfort working in an AI-first SDLC, with fluency (or rapid ramp) in Codex, Cursor, Claude Code, and similar AI-assisted engineering tooling
• Salesforce platform experience (Apex, Lightning Web Components, Flow), preferred
• Background in workforce management, payroll, scheduling, HCM, or freelance/gig economy platforms, preferred
• Domain familiarity with sports broadcast, live events, film/TV production, touring, live music, or staging operations, preferred
• Working knowledge of multi-state payroll, 1099 vs. W-2 classification, union rules, or other live events labor compliance regimes, preferred
• Experience with vector databases, agent orchestration frameworks (LangGraph, LlamaIndex, custom), or production LLM observability and eval tooling, preferred

We believe in supporting our team members with a comprehensive benefits package designed to enhance their well-being and provide financial security. Here’s what you can expect as part of our team:  

Health and Wellness  

• Medical, dental, and vision insurance plans   
• Employer contributions to Health Savings Accounts (HSAs)   
• Employer paid Short-term & Long-term Disability, Basic Term Life and AD+D   
• Employee funded Flexible Spending Accounts (FSAs), Voluntary Term Life   
• Wellness programs, including gym membership discounts and mental health resources   

Financial Benefits  

• Competitive salary    
• 401(k) retirement plan   
• Employee assistance programs for financial planning and counseling   

Work-Life Balance  

• Discretionary paid time off (PTO) policy   
• 8 company paid holidays + 1 personal floating holiday   
• Flexible work arrangements (remote/hybrid opportunities, if applicable, with home internet and cell phone stipend)   
• Paid bonding leave   

The US base salary range for this full-time position is $140,000-170,000, plus benefits as applicable. This position is not eligible for stocks and/or stock options. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.  

Finley Road Partners LLC is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by law. If you are unable to use our online application process due to an impairment or disability, please contact hr@programproductions.com.    

We participate in E-Verify. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on the ‘E-Verify’ logo.