Role overview

Qualifications

2–5 years of experience in sales support, customer service or inside sales.
Bachelor’s degree in business, marketing or a related field.
Excellent communication, organization and multi-tasking skills.
Strong skills in data tracking, reporting and performance analysis.

Responsibilities

Support customers and distributors from order to delivery and after-sales service.
Generate and qualify leads, prepare pricing proposals and help grow lubricant sales.
Provide administrative, reporting and coordination support across key business functions.
Collaborate with teams across sales, marketing and distribution to ensure efficient processes and exceptional customer satisfaction.

Key facts

Remote from: New York (USA)
Full time
Sales Support Specialist
60 - 80K yearly
English

Hard skills

Inside Sales IFS ERP Organizational Structure Performance Analysis

Other skills

Customer Service
Problem Reporting
Microsoft Office
Communication
Multitasking

About the company

GACC Midwest - German American Chamber of Commerce of the Midwest, Inc.

The German American Chamber of Commerce® of the Midwest (GACC Midwest), headquartered in Chicago with a branch office in Detroit, was founded in 1963. GACC Midwest is an integral part of the network of German Chambers of Commerce Abroad (AHKs) with 150 offices in 93 countries around the globe. Our continuing mission is to further, promote, and assist in the expansion of bilateral trade and investment between Germany and the United States, especially the Midwest. Our organization combines elements of a trade commission, a membership association, and a professional consultancy - quite a unique concept in international trade promotion. GACC Midwest’s territory covers 14 US states: the 13 states of the Midwest (Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin) and Colorado, comprising together approximately one quarter of the nation’s geographical area, its population, and its GDP. Join the GACC Midwest Team! https://www.gaccmidwest.org/en/about-us/careers

Company details

Company size11 - 50

Links

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Job description

Company Description

For over 85 years, Addinol has been a global leader in high-performance lubricants, producing more than 650 premium oils and greases for automotive and industrial applications. Operating in over 100 countries, we continue to expand our footprint and distributor network across different regions.

Role Description

We’re looking for a Sales Support & Development Specialist to join our growing team in North America.

This role combines customer service, inside sales and administrative coordination — ideal for someone who thrives in a fast-paced environment, adapts quickly to new challenges and takes initiative to drive business growth and customer success. This is a fully remote position.

What You’ll Do

Support customers and distributors from order to delivery and after-sales service.
Generate and qualify leads, prepare pricing proposals and help grow lubricant sales.
Provide administrative, reporting and coordination support across key business functions.
Collaborate with teams across sales, marketing and distribution to ensure efficient processes and exceptional customer satisfaction.

What You Bring

2–5 years of experience in sales support, customer service or inside sales.
Bachelor’s degree in business, marketing or a related field.
Excellent communication, organization and multi-tasking skills.
Strong skills in data tracking, reporting and performance analysis.
Proficiency with CRM tools, ERP, inventory systems, MS Office Suite.

What we offer

Fully remote position
Company phone and notebook
Paid U.S. federal holidays
401(k) matching with a competitive, discretionary employer contribution
Salary Range 60k – 80k USD / Year

Why Join Addinol

Join a fast-growing, global lubricant brand and take a key role in supporting our expansion across the USA and Canada — with flexibility, autonomy and opportunities for professional growth.

To Apply

To be considered for this position, please submit your resume and cover letter to steffen(dot)bots(at)addinol(dot)de.