Key Facts

Remote From:

United States

Category: Office Manager

Full time

Senior (5-10 years)

116 - 167K yearly

English

Hard Skills

Employee Relations Leave Of Absence Management Regulatory Compliance

Other Skills

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Team Management
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Training And Development
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Communication
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Teamwork
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Problem Solving
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Social Skills

Roles & Responsibilities

Bachelor’s degree or equivalent combination of education and/or experience
Five (5) years of relevant work experience in Employee Relations, Accommodations, Leave of Absence
Minimum three (3) years of experience in a supervisory or lead capacity

Requirements:

Manage the workplace accommodation (WPA) team and program
Perform end-to-end case management for reasonable accommodations
Coordinate with various departments to process and resolve accommodation issues
Facilitate training and develop resources for leaders and the HP team

MultiCare Health System

Health Care

About MultiCare Health System

MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. Today, our comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future.

Company type: Large

Industry: Health Care

Founded: 2018

Company size: 10001

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Job description

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: day, Schedule: M - F

Position Summary

The Workplace Accommodations Manager is responsible for managing the workplace accommodation (WPA) team and program. This role will create a streamlined program that ensures compliance with applicable laws in conjunction with other internal departments such as leaves, Workers’ compensation, ergonomics, and legal. ‘Further, the role will serve as the direct supervisor to the WPA team including oversight of their work, training and education, and compliance. Finally, the role will serve as the subject matter expert for the learning and development team and will participate in creating training and education for the organization.

This role will manage high level cases, including escalations, through all phases of the interactive process in accordance with state and federal law and company policies.

Essential Functions

Supports end-to-end business process design, implementation, and improvement of standardized policies and processes for the Accommodations function to meet short- and long-term organizational goals.
Manage a team of WPA professionals ensuring exceptional performance and employee services.
Performs timely and comprehensive end-to-end case management by engaging in the interactive process with applicants and employees seeking reasonable accommodations and their managers.
Coordinates with employees, managers, HP Partners, Legal Benefits, payroll, Workers’ Compensation, and Leave teams to process and resolve issues related to reasonable accommodations.
Manages, communicates, and trains leaders and HP Team to develop competency and awareness around our legal obligations to provide accommodations.
Facilitates reasonable accommodations trainings and deploy resources for leaders and HP team.
Ensures compliance in maintaining information to track and ensure accurate and timely case management.

Requirements

Bachelor’s degree or equivalent combination of education and/or experience
Five (5) years of relevant work experience in any of the following areas: Employee Relations, Accommodations, Leave of Absence to include duties of interpreting and ensuring human resources regulatory compliance
Minimum three (3) years of experience in a supervisory or lead capacity

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $116,272.00 - $167,336.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.