Digital Sales Engineer

Walter USA in Eastern U.S. is looking for a:

Digital Sales Engineer

As a Digital Sales Engineer at Walter Tools, you will be part of a diverse team transforming our sales approach and unlocking a new era for a revolutionary sales channel. You will broaden our customers' horizons by developing and growing an existing assigned customer, identified as ideal for this innovative sales approach, as well as prospecting leads and developing new potential customers.

Key Performance Areas

• Customer Outreach and Development:

• Conduct outbound and inbound calls to existing and potential customers to introduce personalized solutions and generate interest.
• Proactively qualify the generated leads through targeted outreach efforts, leveraging digital platforms and databases.
• Use of multimedia and interactive digital platforms to effectively communicate product features, benefits, and value proposition.
• Follow up with leads and customers at appropriate intervals to nurture relationships and move them through the sales funnel till the closing of the deal.
• Maintain your accurate records of customer interactions, including calls, emails, and social media engagements, in the CRM system.
• Receive and provide technical assistance and product recommendations via email and phone.
• Provide Walter solutions for competitor’s products and provide replacement and new solutions for obsolete products.
• Create repeat special quotes for all Walter products.

• Cross-departmental Collaboration:

• Collaboration with the digital marketing team to synchronize sales efforts with ongoing digital campaigns and initiatives.
• Manage stakeholders from other teams and departments to align strategies, share customer feedback, identify opportunities for greater customer engagement, and ensure a smooth transition from sales to delivery.

• Data-Driven Excellence:

• Use of data analytics tools to identify sales trends and optimize sales strategies.
• Collect and communicate relevant business and market intelligence to sales management by using the applicable systems.
• Utilize Walter online catalog and GPS software for providing speeds and feeds for Walter products.
• Use Walter costing systems for developing pricing (SAP, CAPP, ENGIN, Workflow) with 3rd party suppliers.

• Sales Process Optimization:

• Assist in optimizing digital sales processes and propose solutions for improvement to streamline customer interactions and improve efficiency.
• Employ consultative selling techniques in communications with customer, developing inquiries into leads and into sales.

• Continuous Learning:

• Stay updated on the latest developments and trends in relevant industries and emerging trends related to digital sales methodologies and tools.
• Maintain up to date relevant knowledge of Walter products, digital systems and processes provided by Walter HQ.
• Position is also responsible for other duties as assigned by their manager.

Your Profile

• B2B sales experience with a strong interest and understanding of digital sales methodologies.
• Strong technical aptitude which is ideally paired with experience in the cutting tools industry.
• Must possess effective communication skills to convey technical information clearly and persuasively.
• Show initiative, customer-orientation, and persistent determination to achieve exceptional results.
• Eager to embrace new ways of working and have high learning agility skills.
• Problem solving skills to tackle topics that require analytical and innovative thinking.
• Must be Fluent in English.
• Bachelor’s degree in business administration, engineering, or a related field and/or have equivalent years of experience in sales in the cutting tools industry.
• Ideally live in Central or Eastern Time Zone

Benefits

Walter USA, LLC. offers a highly competitive performance-based compensation program and generous benefit package that includes life, health, and dental insurance, paid vacation and holidays, and a 401(k) retirement savings plan.