3 plus years of testing experience with Salesforce Platform
Expert-level understanding of Quality Assurance fundamentals
Extensive background in test automation
Solid knowledge of Agile practices and Jira
Requirements:
Lead the development of test strategies, overseeing end-to-end test planning, execution, and stakeholder review of outcomes
Manage the defect life cycle and triage process
Collaborate with business teams on testing approaches for various initiatives
Develop test cases, scenarios, and scripts based on user stories, business requirements, and technical specifications
Job description
Role: Salesforce Service Cloud QA Location: Remote Duration: 6 plus months Pay Rate: $61 W2 and $70-75 C2C
In summary, this role requires a highly motivated individual with deep expertise in Salesforce testing and automation, strong analytical skills, and a collaborative mindset. Your involvement would be highly valued and could make a meaningful contribution to our project success.
Top 3 Skills:
Hands on test development and execution background in a salesforce platform
Service cloud QA expertise
Develop test cases, scenarios, and scripts based on user stories, business requirements, and technical specifications
Role Purpose:
Our client’s Salesforce system is a cloud-based Customer Relationship Management (CRM) platform, essential for managing customer data, sales operations, and marketing campaigns. This system plays a critical role in the company’s digital transformation and our transition to annual recurring revenue. As a Salesforce QA Analyst, you will be pivotal in maintaining the quality and reliability of our Salesforce solutions and applications.
Key Stakeholder Relationships:
Product Owner
Technical Leader
Solution Architect
Business SME
Business Analyst
Key Responsibilities:
Lead the development of test strategies, overseeing end-to-end test planning, data, environments, use case definitions, test execution, and facilitating stakeholder review of test outcomes and go-no-go decisions.
Assist in training teams on automation, documentation, and root cause analysis.
Manage the defect life cycle and triage process.
Collect, report, and analyze defect metrics, determine trends, and recommend improvements.
Monitor and ensure quality release by release.
Identify opportunities for testing process improvements.
Collaborate with business teams on testing approaches for various initiatives.
Provide test metrics and facilitate discussions with project teams and stakeholders to drive go-no-go decisions.
Develop test cases, scenarios, and scripts based on user stories, business requirements, and technical specifications.
Support teams with test design and automation for all types of testing, including system, regression, functional, end-to-end, data integrity, and performance.
Automate test cases and scenarios.
Conduct workshops and provide training for business teams on user acceptance testing practices.
Ensure governance for adequate test coverage and best practices.
Configure and manage test environments and data.
Take a holistic approach to testing strategies.
Demonstrate strong business awareness and understanding of priorities.
Analyze and recommend architectural improvements for testability.
Build endpoint simulations as needed.
Manage and administer enterprise test tools.
Skills, Knowledge, Experience, and Education:
3+ years of testing experience with Salesforce Platform (strongly desired).
Expert-level understanding of Quality Assurance fundamentals.
Hands-on test development and execution experience on Salesforce platform is a plus.
Extensive background in test automation.
Familiarity with performance testing tools (e.g., jMeter, Gatling).
Experience with enterprise test automation suites (Tosca, Tosca DI, Selenium).
Tosca certification 1 & 2 (preferred).
Solid knowledge of Agile practices and Jira.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
