At Retired.com, we’re on a mission to give everyday Americans control over their financial future. As the parent company of BitcoinIRA, Rocket Dollar, and Digital Trust, we sit at the intersection of fintech innovation and retirement planning — empowering clients to invest in alternative assets like cryptocurrency, real estate, and private equity through self-directed IRAs and other tax-advantaged accounts. We’re a fast-moving, fully remote team that’s building the financial infrastructure for the next generation of retirement investing. If you want your work to matter and you thrive in an environment where you can make a real impact, you’ll fit right in here.
The Business Systems Analyst serves as the Technology organization’s internal consultant to Finance, Marketing, Sales, and Operations — advising business unit leaders on technology capabilities and constraints, translating operational strategy into actionable system requirements, and ensuring that technology investments align with business performance objectives. This role leads the end-to-end requirements lifecycle: from advising senior leadership on what is technically feasible and strategically sound, to developing the functional specifications that engineering executes against. The BSA exercises significant professional judgment in evaluating requirements scope and quality, manages competing project priorities across multiple business units, and is directly accountable for the accuracy and completeness of requirements entering the engineering pipeline.
Education & Credentials
Bachelor’s degree in Business, Information Systems, Finance, Computer Science, or a related field required.
Experience
Three or more years of experience as a Business Systems Analyst, Systems Analyst, or similar role in a technology-driven organization, typically acquired through 3–5 years in a comparable environment. We’re looking for demonstrated experience leading requirements development end-to-end, proactively identifying scope and priority conflicts, and serving as a trusted requirements resource for engineering teams — not just gathering and documenting requirements under direction.
Industry & Domain Knowledge
Experience in fintech, financial services, or investment platforms is strongly preferred. Familiarity with cryptocurrency trading, custody, and blockchain concepts; retirement account structures (e.g., IRAs) and related operational workflows; and alternative assets such as precious metals, real estate, or private investments will set you apart.
Technology & Systems
Proficiency in Azure DevOps, Confluence, or similar tools for requirements management and project documentation. Experience working with third-party integrations, APIs, and data feeds is a plus. Familiarity with business intelligence tools and business analysis certifications (CBAP, CCBA, PMI-PBA, or similar) are also welcome.
A clear, precise communicator — in writing and verbally — who can translate complex technical concepts for non-technical audiences and business needs for engineering teams.
Someone who drives decisions, not just tasks — you are comfortable being a credible, trusted voice on requirements scope and pushing back constructively on stakeholders when business needs conflict with technical feasibility.
Highly analytical and detail-oriented, with the judgment to work independently within your domain and escalate when decisions exceed your defined scope of authority.
Collaborative and stakeholder-focused, with a track record of building trust across technical and business teams while maintaining clear accountability for your own outputs.
Adaptable in a growing fintech environment where priorities shift and no two days look the same.
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Bitcoin IRA
