Brand Storyteller

About PCs for People

PCs for People is a national nonprofit committed to digital inclusion and environmental sustainability. We provide affordable technology and internet access to individuals and families across the country, helping bridge the digital divide and empower communities.

About the Role

The Brand Storyteller is the creative voice and visual architect of our organization’s narrative. This role is responsible for crafting compelling, visually engaging, and brand-aligned content that brings our mission to life across campaigns, events, communications, and digital engagement efforts. This position bridges the gap between strategy and execution, focusing on the end-to-end design and production of a wide variety of creative assets across both print and digital mediums.

The ideal candidate is a highly creative, empathetic, and detail-oriented professional who knows how to translate an organization's "why" into captivating visuals and messaging, while maintaining absolute consistency with established brand standards.

Key Responsibilities

Visual Content Creation

• Design and produce high-quality, story-driven creative assets. 
• Collaborate with all teams to develop cohesive, narrative-driven visual campaigns that deeply engage our audience during events, launches, and organizational initiatives.
• Manage multiple design and content projects simultaneously from concept to final delivery. 
• Ensure all deadlines are met in a fast-paced environment.
• Prepare print-ready files for physical production (including vendor coordination for promo items and product packaging) and optimize digital assets for websites, email marketing, and social media platforms.
• Maintain and organize a library of digital assets, photography, and brand templates to ensure the team can scale storytelling efforts efficiently.

Narrative Content Creation

• Update website content to reflect organizational mission and ensure a positive client experience. 
• Coordinate with local markets to secure stories to be utilized in developing our mission narrative. 

Brand Advocacy & Stewardship

• Serve as the guardian of the organization’s visual identity in collaboration with the Manager, Marketing.
• Ensure all designs and copy align strictly with established brand guidelines, color palettes, typography, and messaging standards.
• Other duties as requested.

• 4+ years of experience in graphic design, marketing, visual communications or related field
• Advanced proficiency in Adobe Creative Suite and familiarity with digital design/collaboration tools such as Canva
• Excellent written communication skills and meticulous attention to detail.
• An exceptional eye for typography, layout, and color theory, paired with strong proofreading skills and meticulous attention to file formatting.
• Exceptional organization, prioritization, and project coordination abilities.
• Excellent communication skills with the ability to take constructive feedback, collaborate across departments, and translate high-level organizational goals into compelling visual stories.
• Ability to work independently and manage multiple priorities within tight deadlines.

What We Value

• Genuine interest in people, technology, and digital equity
• Compassionate, curious, and community-minded
• Graceful under pressure and adaptable in dynamic situations
• Collaborative teammate who brings energy and empathy to every interaction
• Self-motivated and solutions-oriented thinker
• Previous networking and/or installation experience highly desirable

Physical Requirements

• Prolonged periods of sitting or standing at a workstation
• Ability to occasionally lift or move items up to 25 pounds, infrequent lifting of up to 50 pounds
• Frequent use of computer, phone, and other office equipment
• Capability to communicate clearly in person, by phone, and over digital platforms
• Frequent bending, kneeling, crouching, and reaching
• Capability to work in various indoor non temperature controlled environments
• Extended periods of walking or standing throughout the workday
• Visual acuity to read labels and perform detailed tasks
• Willingness to adhere to physical safety protocols

Benefits Include:

Medical - Choice of Plans

Dental - Choice of Plans

Vision

401k with Match with 100% Vesting

Voluntary Disability Insurance

Voluntary Life Insurance

Flexible PTO & Sick Leave

EEO Statement

We are committed to creating a diverse and inclusive workplace. PCs for People provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.