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Senior Desktop Liability Adjuster

Role overview

Qualifications

  • Extensive technical expertise in occupational disease claims
  • Advanced capability in analysing causation and critically evaluating medical evidence
  • Comprehensive understanding of relevant statute, case law and regulatory frameworks
  • Highly developed investigative acumen with meticulous attention to evidential detail

Responsibilities

  • Manage a caseload of disease claims, including NIHL, HAVS, and respiratory diseases
  • Investigate policy and legal liability and settle claims for insurer and corporate clients
  • Collate relevant medical and employment evidence and assess causation and liability
  • Manage litigation and maintain proactive communication with all parties involved

Key facts

Other skills

  • Technical Acumen
  • Communication
  • Collaboration
  • Problem Solving

About the company

Sedgwick logo

Sedgwick

Insurance

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 31,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Join us! Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer

Company details

Company typeLarge
IndustryInsurance
Company size10001

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Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Senior Desktop Liability Adjuster

Job Location: UK wide / Hybrid
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Senior Desktop Liability Adjuster / Claims Handler specialising in Disease to join our team.

We are looking for dedicated professionals with experience in occupational disease claims to join our growing team. We are looking for an experienced handler to hit the ground running, with proven experience handling Mesothelioma claims. You will manage a caseload of disease claims (such as NIHL, HAVS, respiratory and other long-tail exposures), with flexible working arrangements, including hybrid options.

This technical role involves investigating policy and legal liability, settling claims for our insurer and corporate clients, and handling complex occupational disease claims independently and under referral.

You will investigate allegations against policyholders, assess causation and liability in disease cases, collate relevant medical and employment evidence, identify fraud risks, and maintain proactive communication with all parties. You’ll also manage litigation where appropriate and ensure accurate handling of all systems, documentation, and correspondence.

With one of the largest teams of liability experts in the world, Sedgwick supports and resolves property, general, auto, product and professional liability claims, helping our clients protect their brand and reputation.

The skills you will have when you apply:

  • Extensive technical expertise in occupational disease claims, including demonstrable experience managing complex Mesothelioma matters alongside NIHL, HAVS, respiratory disease and other long-tail exposures (e.g. asbestosis, pleural thickening, COPD, noise-induced conditions), as well as short-tail conditions such as dermatitis and RSI.

  • Advanced capability in analysing causation and critically evaluating medical evidence across a broad spectrum of long-tail exposure claims, encompassing asbestos-related disease, respiratory conditions, vibration injuries, hearing loss and occupational skin disorders.

  • Comprehensive understanding of relevant statute, case law and regulatory frameworks, including practical application within both Scottish and Northern Irish legal jurisdictions.

  • Highly developed investigative acumen with meticulous attention to evidential detail, alongside the ability to interpret complex policy wordings and apply core insurance principles with accuracy.

  • Confident and effective communication capability, enabling strong stakeholder management, combined with a professional and empathetic approach when handling sensitive claimant matters.

  • Proven collaborative approach with clients, colleagues and external partners, underpinned by a proactive, solutions-focused mindset and commitment to delivering a consistently high-quality service.

What we’ll give you for this role:

Remuneration & more
• Competitive salary depending on experience
• Self Invested Personal Pension Scheme (SIPP)
• 25 days holiday plus bank holidays
• Flexible working from home or office

Health & support
• Private healthcare (including pre-existing conditions)
• Life assurance
• Employee Assistance Programme
• Wellbeing and digital GP apps
• Group Income Protection

Other benefits
• Voluntary benefits including dental, cycle to work, and season ticket loan
• Discounts on a range of products and services

This isn't just a position, it's a pivotal role in shaping our industry.

At Sedgwick, you’ll build your career alongside experts, supported by Sedgwick University with access to over 15,000 learning resources, role-specific training, and development opportunities.

Together, we’re shaping the future of claims and building a legacy of talent.

Next steps for you:

Think we’d be a great match? Apply now – we’d love to hear from you.

We are committed to creating an inclusive environment and have a zero-tolerance approach to discrimination.

After the closing date, shortlisted candidates will be invited to interview (virtual or in-person).

#LI-REMOTE

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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