Lead Product Strategist

Equal Opportunity Employer

CAQH is proud to be an equal opportunity employer and is committed to fostering a workplace where all individuals are valued, respected, and empowered.

Employment decisions at CAQH are made without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH does not tolerate unlawful discrimination or harassment of any kind.

Applicants have rights under the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you need a reasonable accommodation to apply for a posted position, please contact the CAQH People & Culture team at Careers@caqh.org or 202-517-0436

Position Summary
We are seeking an experienced Lead Product Strategist with significant Provider Data and organizational expertise– to lead strategic initiatives that advance CAQH’s organizational objectives across the Provider Data solution suite. CAQH’s market leading Provider Data offerings currently provide a comprehensive Provider Data Portal solution and are well positioned for expansion into adjacent markets. This role supports multiple initiatives, including portfolio ideation, solution design and high-level architecture, advisory group engagement through proof-of-concept development, business case creation, cross functional alignment, and performance and growth strategy. This role will primarily focus on provider engagement, and provider market expansion. Applicants will lead provider focused cross functional engagements, interact with leading provider organizations and develop strategies to improve the capabilities of our products for the provider community.  

The Lead Product Strategist is a full-time, remote, exempt position and reports to the Senior Director, Product Strategy and Management – Provider Data.

Specific Responsibilities

• Lead provider focused product strategy for new and existing Provider Data solutions, partnering cross‑functionally to identify, evaluate, and define opportunities aligned with CAQH’s organizational objectives and market strategy.
• Drive market analysis and problem discovery, overseeing solution ideation and the development of data‑driven business cases, including return‑on‑investment and growth potential assessments.
• Define user personas, workflows, and end‑to‑end solution journeys to inform strategic direction and solution design.
• Validate strategic concepts through engagement with advisory groups and structured proof‑of‑concept initiatives to inform investment and roadmap decisions.
• Build and maintain strong relationships with strategic customers and industry stakeholders to inform product strategy and ensure market relevance.
• Own the strategic and concept planning phases of the product lifecycle, ensuring clear direction and effective handoff to Product Management and development teams for execution.
• Develop, maintain, and communicate a strategic product roadmap, balancing internal priorities, client feedback, and organizational goals in partnership with cross‑functional teams.
• Lead strategy for product commercialization, growth, maturity, and retirement, using performance insights to guide ongoing investment decisions.
• Serve as a subject‑matter evangelist for Provider Data solutions, articulating strategic value internally and externally to drive alignment, adoption, and industry engagement.
• Partner with Marketing and internal stakeholders to support go‑to‑market strategy development and coordinated execution across the organization.

Skills

• Strong strategic thinking and analytical skills, with the ability to translate complex market, business, and data insights into clear product strategy and investment recommendations.
• Proven ability to lead market analysis, customer discovery, and competitive intelligence to identify unmet needs, size opportunities, and inform portfolio‑level decisions.
• Exceptional provider focused expertise and domain knowledge specific to how providers organizations operate, manage data and complete necessary functions such as credentialing.
• Expertise in developing compelling business cases, including financial modeling, ROI analysis, and growth potential assessment, to support prioritization and funding decisions.
• Ability to define user personas, workflows, and end‑to‑end solution concepts that connect customer needs to business objectives and technical feasibility.
• Demonstrated capability to influence and align cross‑functional stakeholders—including Product Management, Technology, Operations, Marketing, and external partners—without direct authority.
• Exceptional written and verbal communication skills, with the ability to clearly articulate strategy, tradeoffs, and recommendations to executive, business, and technical audiences.
• Comfort operating in ambiguity, balancing strategic vision with pragmatic constraints in a fast‑paced, evolving market environment.
• Strong collaboration and relationship‑building skills, including experience engaging customers, advisory groups, and industry stakeholders to validate strategy and drive alignment.

Experience

• 8-12 years product management and strategy experience within healthcare technology solutions, preferably healthcare payer and provider administrative workflows
• Proven experience with portfolio level thinking and business case development
• Previous experience in supporting product development through engagement with a heavily vendor-driven development approach.
• Domain experience in healthcare technology related solutions, specifically provider organization workflows such as provider credentialing, privileging, data management and/or operations
• Bachelor’s degree required.
• Master’s degree preferred.
• Degrees in healthcare administration, public health, or technology disciplines preferred.

Who We Are

CAQH is the trusted data connector at the core of healthcare. For more than 25 years, we have powered the industry with the largest and most complete healthcare data foundation in the U.S., including more than 4.8 million provider data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans. By improving how essential information flows across the system, CAQH helps healthcare operate more efficiently, accurately, and with greater confidence.

What You Get

At CAQH, you will do meaningful work at the intersection of healthcare, data, and technology, helping solve complex problems that make the healthcare system work better. You will collaborate with experienced professionals who care deeply about accuracy, trust, and meaningful impact in a fully remote environment.

CAQH offers competitive compensation and a comprehensive benefits package for full-time employees, including medical, dental, and vision coverage, a 401(k) with company contributions and matching, paid parental leave, tuition assistance, and generous paid time off. We are committed to investing in our people and supporting professional growth over time.