Managing Director, Custom Consulting Services

This is a full-time, remote position anywhere in the contiguous United States, with national travel expected up to 50%

What You’ll Do

The Managing Director of Custom Consulting Services provides strategic leadership for the organization’s custom consulting function, driving the design, delivery, and growth of services that help partners address complex instructional challenges. The Managing Director manages a team of senior leaders, oversees a portfolio of high-impact consulting engagements, and is accountable for the function’s revenue targets and service line innovation. As a division leader, the Managing Director translates organizational strategy into actionable workflows for the team, codifies emerging best practices into scalable service models, and ensures custom consulting work advances both partner outcomes and the organization’s broader learning agenda.

Responsibilities:

Custom Consulting Delivery & Service Line Innovation

• Steers the portfolio of custom consulting engagements, ensuring quality, partner outcomes, and alignment with organizational learning priorities while navigating ambiguity
• Leads the design, delivery, and scaling of new service lines that respond to emerging partner needs and market trends outside of core service offerings
• Translates vision from senior leadership into sustainable, financially viable service models aligned with organizational frameworks
• Establishes systems for data-driven iterative design that continuously refine and strengthen the impact of custom and early-stage offerings at scale
• Codifies project learnings and best practices to inform broader service development and integrate emerging insights into core offerings
• Provides senior-level decision-making and problem-solving on ambiguous or highly nuanced consulting contracts, ensuring strategy remains tightly connected to implementation
• Champions sustainable change by positioning innovative service lines for long-term growth and integration
• Synthesizes complex organizational factors to ensure execution of initiatives that advance the mission and deliver sustainable results

Business Development & Revenue Generation

• Owns custom consulting business development with accountability for an annual revenue target
• Cultivates and sustains high-trust relationships with current and prospective partner senior leaders to build a robust pipeline for new service identification
• Leads the end-to-end engagement process for custom opportunities from initial diagnosis of needs through solution design and final contracting
• Represents the organization as a thought leader in external networks to build awareness of and demand for custom consulting services
• Communicates division-level priorities with influence, clarity, and strategic alignment to senior audiences, including school system leaders and state agencies
• Contributes design expertise to grant proposals and reporting in support of fundraising efforts

• Manages senior leaders, providing strategic direction, coaching, and senior-level guidance on complex engagements
• Coaches leaders to coach others, building leadership capacity and developing the next generation of senior consulting leaders across the division
• Translates vision from senior leadership into strategy, ensuring aligned goals, resourcing, and actionable workflows for the custom consulting team
• Cultivates a clear and compelling vision of success that inspires team alignment, effectiveness, and excellence
• Embodies and elevates organizational values while fostering a culture of accountability, and continuous learning
• Collaborates across functions to align custom consulting work with broader divisional and organizational priorities
• Ensures consistent use of organizational systems and tools to support effective communication, project management, and quality assurance

• 12+ years of professional experience in K-12 consulting, instructional improvement, or organizational leadership, including substantial experience leading and developing senior-level teams
• Custom Service Design and Innovation: Mastery of product and service design, including the ability to steer the codification and scaling of new service lines in highly ambiguous and undefined environments
• Business Development and Revenue Generation: Proven track record of building consulting pipelines, securing long-term partnerships, and meeting or exceeding annual revenue targets within the education sector
• Instructional System Leadership: Deep expertise in K-12 instructional improvement and the leadership levers, data systems, and frameworks required to improve outcomes for priority student groups
• Senior Leadership Coaching: Extensive experience managing and developing senior-level leaders, including building leadership pipelines and supporting Directors and above through complex technical and adaptive challenges
• Strategic Advisory and Influence: Advanced ability to build strategic relationships with senior partner leaders, synthesize complex organizational factors, and influence system-level decision-making across complex education systems

Compensation:

The salary for this role is $166,000. Detailed information about the organizational compensation philosophy can be found here. Competitive benefits and private retirement investment options are available, as well as a generous vacation policy. See our detailed benefits package here: Benefits in Brief Overview. Additionally, Instruction Partners participates in E-Verify. Please see the E-Verify “Notice of Participation” and the Department of Justice “Right to Work ” posters for more information.

Our Mission: 

We strengthen instructional leadership in schools, school systems, and states to ensure teachers have the support they need to improve learning experiences and learning outcomes for students— with attention to students of color, students experiencing poverty, multilingual learners, and students with disabilities.

Our Vision:

All students experience an excellent education that prepares them to contribute to their community, achieve economic security, and pursue their dreams.