Key Facts

Remote From:

Indiana (USA) , North Carolina (USA)

Full time

Mid-level (2-5 years)

English

Hard Skills

Care Management Clinical Auditing Care Coordination Behavioral Health Establishment Licensing Human Services

Other Skills

•
Supervision
•
Quality Assurance
•
Decision Making
•
Teamwork
•
Communication
•
Problem Solving

Roles & Responsibilities

Master’s degree and three (3) years of experience providing care management, case management, or care coordination to the MH/SU/BH population
Licensure as a Registered Nurse (RN) and three (3) years of experience providing care management, case management, or care coordination to the MH/SU/BH population
Fully licensed in the State of North Carolina as LCSW, LCMHC, LPA, LMFT, LCAS or RN
Valid driver’s license and residence within Trillium’s catchment area

Requirements:

Provide direct supervision and clinical oversight for assigned care management team
Ensure execution of Tailored Care Management protocols including outreach and assessments
Monitor care management quality and compliance and take corrective actions as needed
Oversee high-risk or complex cases ensuring clinically sound decision-making

Trillium Health Resources

Insurance

About Trillium Health Resources

Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

Company type: SME

Industry: Insurance

Founded: 2018

Company size: 501 - 1000

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Job description

Pay Plan Title: Supervisor II

Working Title: RCT Regional Supervisor, Care Management

Position Number: 81381

FLSA Status: Exempt

Posting Salary Range: $ 71,420 - $ 95,523

Office Location: Remote within Trillium’s Catchment of North Carolina (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

A collaborative, mission-driven work environment
Competitive benefits and work-from-home options for most positions
Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

We are seeking a dedicated and experienced RCT Regional Supervisor to join our Care Management Team. In this leadership role, you will provide direct supervision, clinical oversight, and quality assurance for a localized, multi-disciplinary team supporting members with behavioral health conditions. You will ensure the delivery of high-quality, person-centered care across physical health, behavioral health, pharmacy, long-term services and supports (LTSS), and health-related resource needs.

On a typical day, you might:

Provide direct supervision and clinical oversight for your assigned care management team.
Ensure proper execution of Tailored Care Management protocols, including outreach, assessments, whole-person integration, and transitions of care.
Monitor care management quality and compliance, taking corrective action as needed.
Coordinate team schedules to ensure continuous member support.
Oversee high-risk or complex cases, ensuring clinically sound decision-making and escalation when appropriate.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
Work-from-home options available for most positions
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies

Qualifications

Required:

Master’s degree and three (3) years of experience providing care management, case management, or care coordination to the MH/SU/BH population; OR
Licensure as a Registered Nurse (RN) and three (3) years of experience providing care management, case management, or care coordination to the MH/SU/BH population.
Fully licensed in the State of North Carolina as one of the following: LCSW, LCMHC, LPA, LMFT, LCAS or RN. If applying with an Associate’s or Bachelor’s degree, you must be fully licensed in the state of North Carolina as an RN.
Must have a valid driver’s license.
Must reside within Trillium’s catchment area of North Carolina, which includes the following counties: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.
Must be able to travel within catchment as required.

Preferred:

Degree in Human Services field.
At least one (1) year supervisory experience with two (2) or more staff.

Deadline for Application: June 16, 2026 @11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

Employer name, dates of service (month/year), average hours worked per week, and essential job duties
Education details (degree type, date awarded, institution, field of study)
Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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