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Remote IT Business Operations Manager

Role overview

Qualifications

  • 7+ Experience in IT operations, technology operations, or enterprise operations leadership
  • Strong understanding of IT financial management, budgeting, and cost controls
  • Proficient in tools such as Excel, PowerPoint, and data visualization platforms
  • Strong business acumen with the ability to partner effectively with Finance, Legal, and Procurement

Responsibilities

  • Manage IT vendor relationships, contracts, and service level agreements to ensure performance, value, and accountability
  • Conduct regular vendor performance reviews and vendor risk assessments, driving continuous improvement and accountability
  • Identify opportunities to reduce vendor sprawl and consultant dependency through standardization and strategic sourcing
  • Support IT staffing plans, onboarding, and professional development initiatives

Key facts

Other skills

  • Budgeting
  • Business Acumen
  • Leadership Development
  • Communication
  • Collaboration

About the company

Global Channel Management, Inc. logo

Global Channel Management, Inc.

Staffing & Recruiting

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Our account managers will assist in managing fluctuating skill needs, gaps and changing staffing needs to meet a company's need and timelines. GCM is also a hardware and software company that works hard to align companies and individuals with the right products or services to meet their needs.

Company details

Company typeTPE
IndustryStaffing & Recruiting
Company size11 - 50

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Job description

Remote IT Business Operations Manager needs 7+ Experience in IT operations, technology operations, or enterprise operations leadership

Remote IT Business Operations Manager requires:

  • Strong understanding of IT financial management, budgeting, and cost controls
  • Experience managing vendors, contracts, and third-party services
  • 2+ years of experience delivering business updates to leadership, including crafting concise executive summaries for senior stakeholders
  • 2+ years of experience supporting large-scale enterprise initiatives
  • Proficient in tools such as Excel, PowerPoint, and data visualization platforms
  • Competency in vetting vendors for cybersecurity and regulatory compliance
  • Strong business acumen with the ability to partner effectively with Finance, Legal, and Procurement
  • Strong understanding of how data and analytics support business operations, particularly within underwriting domains.
  • Solid understanding of financial services product offerings, distribution channels, and the competitive landscape, with the ability to translate external trends into internal strategy

Remote IT Business Operations Manager duties:

  • Vendor Management Manage IT vendor relationships, contracts, and service level agreements to ensure performance, value, and accountability.
  • Conduct regular vendor performance reviews and vendor risk assessments, driving continuous improvement and accountability
  • . Identify opportunities to reduce vendor sprawl and consultant dependency through standardization and strategic sourcing.
  • Identify, assess, and manage IT operational and vendor‑related risks, escalating issues as appropriate. delivery. Support IT staffing plans, onboarding, and professional development initiatives.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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